Assistant Store Manager- Bronx, NY
General Summary:
Provides respectful customer service. Assists the Store Manager in the daily operation of a retail store. Under the direction of the Store Manager, maintains inventories, maintains store appearance and completes day-to-day paperwork.
Principal Duties & Responsibilities:
1. At the direction of the Store Manager, supervises, trains and develops store team members on Dollar Express’s operating practices and procedures (e.g., Door to
Shelf). Must be able to effectively communicate and explain these (and other)
standards/procedures to team members when directed by Store Manager.
2. Greets and assists customers in a positive, approachable manner. Answers questions and
resolves customer inquiries and concerns.
3. Handles situations with the best interest of both the customer and Company in mind.
4. At the direction of the Store Manager, maintains a clean, well-stocked store for customers.
5. Maintains a positive image to customers and community.
6. Accurately handles customer funds and processes transactions using the POS system.
7. At the direction of the Store Manager, assists in unloading all merchandise from
delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.
8. At the direction of the Store Manager, stocks shelves and recovers merchandise in the store.
9. At the direction of the Store Manager, assists the Store Manager in maintaining record keeping including, payroll, scheduling and cash register deposits/receipts.
10. At the direction of the Store Manager, assists the Store Manager in weekly ordering of merchandise using cycle counts to ensure in-stock representation.
11. Assists the Store Manager in loss prevention by maintaining a presence in the store and providing excellent customer service.
12. At direction of Store Manager, assumes certain management responsibilities in absence of the Store Manager.
13. Follows all Company Policies and Procedures.
14. All other duties as assigned.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc).Experience: Prefer store management experience in retail, grocery or drug store environments.
Physical Requirements: May to required to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height and adequate fitness level to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Availability:
Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.