Assistant Store Manager - Keyholder - Carmel Plaza

The Role
We're on the hunt for an experienced Assistant Manager to join our new store at the Carmel Plaza! You'll be the ultimate support system, delivering next-level customer service and growing our brand through local marketing, cool partnerships, and killer clienteling. If you've got a strong retail background, leadership skills, and a genuine love for making lasting connections, you're exactly who we're looking for. Our main goal? To create a super inclusive and welcoming vibe for everyone who walks through our doors, all while crushing sales goals and creating unforgettable experiences.

What You’ll Do

• Act as a hands-on mentor and motivator, proactively identifying talent needs to build, train, and inspire a high-performing team that consistently crushes goals
• Partner closely with the Store Manager to elevate daily operations and keep the team's energy high
• Host awesome parties and events at the store with local influencers, charities, and store activations
• Work with the marketing calendar to promote special edition bags, holiday events, new drops, and any sweet gifts with purchases and connect with customers to build anticipation and drive early interest
• Become a total expert on our core year-round bestsellers and our four seasonal collections
• Create and maintain eye-catching visual merchandising displays that grab attention and drive sales
• Assist in maintaining and managing inventory to ensure products are in stock
• Treat every customer like they’re walking into your home, creating a warm and inviting environment
• Take initiative – anticipate problems and jump on them fast with the right solutions
• Be resourceful – respond creatively, practically, and calmly to any challenge
• Prioritize like a pro – figure out what’s most important based on goals and communicate with the Store Manager

What We’re Looking For

• 2+ years of leadership experience in fashion retail or a premium/luxury consumer brand
• Associates or Bachelors Degree preferred
• Clienteling with a track record of building and maintaining a strong book of business is preferred
• Tech-forward mindset – you are comfortable navigating POS systems
• Confident and clear communicator, both in writing and speaking
• Excellent listener who can accurately understand and respond to the needs of others
• Proven ability to inspire and motivate teams to exceed performance standards
• Positive vibes, passionate about people, fashion and style
• An innovative thinker with a flair for problem solving and an abundance of creativity
• Flexibility to work nights, weekends and holidays

Why Hammitt?

Be part of a growing luxury brand and work in a fun, fast-paced environment. We promise an investment that will last a lifetime, with guaranteed TLC and free repairs. At Hammitt, you’re not just selling bags – you’re creating moments that make lasting connections. Welcome to the Hammitt Family!

“FEEL IT. LOVE IT. HAMMITT.”