Assistant Store Manager
Description
About the role
** This position reports directly to the Store Manager and its main functions are the following:
Contribute to the store's profitability by ensuring that the store's KPIs are met and exceeded.
Coordinate team members to achieve the best possible balance between service and operations, resulting in a quality shopping experience.
Supervise and train the store team.
What you'll do
Allocate resources and organize all processes within their area of responsibility to foster efficiency and productivity in any type of situation.
Have a broad knowledge of KPIs and the ability to make commercial decisions within their area of responsibility.
Record KPIs (e.g., best-selling products, space allocation, etc.) and make the necessary adjustments to foster productivity and efficiency.
Be a role model in customer service, increasing sales and brand image through the use of different sales techniques and any other element related to customer service.
Supervise and coordinate their team to ensure customers receive good service.
Understand customer expectations and train their team to meet and exceed them at all times.
Guide and train team members, offering training in all basic lines and seasonal products.
Create attractive displays for customers through the use of visual merchandising strategies and store maintenance.
Adhere to store policies and procedures to maintain a safe working and shopping environment.
Ensure that the product offer on display in the store is always appropriate, coordinating the implementation and replenishment of stock.
Ensure that sales transactions are carried out quickly and accurately in compliance with cash register procedures.
Minimize losses by applying, controlling and supervising all loss prevention procedures.
Provide support in the hiring, onboarding, training and development of the store team.
Support, motivate and inspire team members to maximize their performance.
Actively collaborate and share best practices in order to increase the performance of their store team.
Convey the desire to learn and take advantage of all available opportunities to the team in order to improve and increase their performance.
LEGENDS GLOBAL
Legends Global is the leading partner in organizing live events, managing venues, and the world's most prominent brands. Legends Global provides a fully integrated solution of premium services that keeps our clients at the forefront through our "white label" approach.
Our network, made up of more than 400 venues worldwide, hosting 20,000 events and welcoming over 200 million visitors each year, continues to grow and develop thanks to our extensive expertise and the excellence of our operations in every area involved in events and venues at the highest level: feasibility studies and consulting, sales, partnerships, hospitality, product commercialization, and venue management itself, including bookings.
Legends Global's organizational culture is based on respect, ambitious thinking, collaboration and dynamic decision-making. We are committed to creating an inclusive work environment where every person can be themselves, make an impact and develop their professional career.
At Legends, winning is part of our daily essence. We have the best professionals who understand that every achievement is obtained when we work together as one team.
REQUIREMENTS
A minimum of 12 months of experience as a supervisor in the sports/fashion retail sector, customer-oriented; with extensive sales experience and product understanding, activity and sector.
Proficiency in a second language (English, French, Arabic, Chinese...).
Proficiency in Microsoft Office at a user level.
Leadership skills and good communication skills.
INCLUSIVE WORKPLACE
At Legends Global, we are committed to leading the entertainment industry toward a greener, faster and more innovative digital future. This is the best time to join our team!
Our goal is to continue being that example of an inclusive organization admired by our colleagues, clients and suppliers.
Join us and have the chance to make your mark from day one.
We are committed to active inclusion, diversity and equal opportunities. This commitment begins with our recruitment and selection process.
If you need any accommodation in our selection process, please indicate it in your application. We are dedicated to providing a fair and transparent evaluation process, and we will do everything possible to meet your needs.
If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue reviewing applications on an ongoing basis.