ASSISTANT SUPERVISOR

Job Summary

We are looking to hire a customer-oriented F&B Supervisor to ensure that the kitchen operations run smoothly.

Responsibilities

• Oversee restaurant staff activities to maintain efficient daily operations
• Expedite customer orders promptly to enhance dining experience
• Maintain positive working relationships with suppliers to support smooth supply chain
• Identify and implement cost-saving measures to reduce operational expenses
• Conduct regular kitchen inspections to ensure hygiene and sanitation standards are met
• Oversee food preparation, presentation, and storage to comply with food health and safety regulations
• Engage with dining customers to assess food quality and service satisfaction
• Monitor inventory levels to ensure adequate stock of food supplies and restaurant essentials
• Manage restaurant cash flow and settle outstanding bills accurately
• Analyze customer surveys to develop and apply improvements in customer service
• Resolve customer complaints professionally to maintain customer satisfaction

Required competencies and certifications

• Proven experience working as a supervisor in the hospitality industry
• No formal qualification required.
• Ability to work effectively in a fast-paced environment
• Ability to stand for extended periods

Preferred competencies and qualifications

• Strong management skills demonstrated by leading teams and coordinating restaurant operations
• Excellent organizational skills applied to scheduling, inventory control, and task prioritization
• Effective communication skills used to interact with staff, customers, and suppliers
• Exceptional customer service skills to enhance guest experience and handle feedback