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Assistant Team Lead (63382)

Open 33d

Job Title: Assistant Team Lead

Employment Type: Full-Time

FLSA: Non-Exempt

POSITION SUMMARY

The Assistant Team Lead supports the Team Lead in overseeing nightly janitorial operations and ensuring cleaning services are completed safely, efficiently, and according to company and client standards. This is a hands-on working position that assists with team coordination, training, quality inspections, and daily operational tasks while serving as a resource for team members throughout the shift.

The Assistant Team Lead helps maintain a safe and productive work environment and may assume Team Lead responsibilities in their absence.

KEY RESPONSIBILITIES

While the following list encompasses the primary duties and responsibilities of the role, the incumbent is also expected to perform other duties as assigned.

Team Support & Leadership

  • Assist the Team Lead with coordinating nightly sanitation crews.
  • Lead by example by working alongside team members and completing cleaning tasks.
  • Support the Team Lead in assigning daily work and monitoring task completion.
  • Provide guidance and assistance to team members throughout the shift.
  • Communicate operational concerns to the Team Lead or next level manager.
  • Assist with monitoring attendance and timekeeping and report concerns to the Team Lead.

Training & Employee Development

  • Assist with training new employees on proper cleaning procedures and equipment.
  • Reinforce company policies, safety procedures, and quality expectations.
  • Provide coaching and support to help team members improve performance.
  • Encourage teamwork, accountability, and a positive work environment.

Cleaning Operations & Quality Assurance

  • Perform janitorial duties while helping ensure work is completed according to company and client standards.
  • Assist the Team Lead with inspecting completed work for quality and completeness.
  • Participate in store walkthroughs with management as assigned.
  • Assist with completing operational checklists and required documentation.
  • Report operational issues, equipment concerns, or client requests to the Team Lead.

Safety & Compliance

  • Promote and follow all company safety procedures.
  • Help maintain a safe, clean, and organized work environment.
  • Ensure emergency exits and eyewash stations remain accessible.
  • Assist with proper handling, storage, and securing of equipment and propane tanks.
  • Verify cleaning equipment is drained, cleaned, charged, and ready for the next shift.

Equipment & Facility Management

  • Ensure cleaning tools and supplies are properly stored after each shift.
  • Return propane tanks to designated storage areas and ensure they are secured.
  • Help maintain organized janitorial closets and storage areas.
  • Report damaged or malfunctioning equipment to the Team Lead.

Reporting & Communication

  • Assist with completing daily operational reports and checklists.
  • Communicate shift updates and operational concerns to the Team Lead.
  • Document incidents, equipment issues, and completed inspections as required.
  • Support communication between team members and management.

KEY PERFORMANCE INDICATORS (KPIs)

  • Cleaning assignments completed according to quality standards
  • Tools and equipment properly stored
  • Equipment cleaned and prepared for the next shift
  • Propane tanks secured properly
  • Daily checklists completed accurately
  • Safety procedures consistently followed
  • Positive teamwork and communication
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