Assistant to the Director of Customer Success
Description
Role Overview
We are looking for a dependable and organized Virtual Assistant to provide day to day administrative and coordination support to the Director of Customer Success.
This role will assist the Director of Customer Success across the teams, activities, and responsibilities under her supervision. The primary focus is to keep tasks organized, follow up on outstanding items, maintain accurate records, and ensure she has the information and support needed to manage her department effectively.
The ideal candidate can understand instructions, learn established processes, and consistently complete assigned tasks with attention to detail. This is an assistant level position suited to someone who enjoys supporting a leader and keeping daily work moving.
Ideal Working Style
We value someone who is practical, patient, receptive to guidance, and comfortable handling routine tasks consistently. The right person takes initiative on follow ups and organization while seeking approval for decisions outside their authority.
What Success Looks Like
The Director of CS' schedule and priorities are organized, pending items receive timely follow ups, records remain accurate, and important concerns are brought to her attention promptly. The assistant helps reduce her administrative workload so she can give more attention to leading her teams.
As published by lever · 22 questions · 3 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn Profile URL
Short answers (6)
- Current Monthly Salary/Compensation (USD)
- Expected Monthly Salary/Compensation (USD)
- Current Location (City, Country)
- Who referred you to this position? Enter their first and last name here. optional
- Website, blog or portfolio:
- How many years of experience do you have as an Executive Assistant or Operations Coordinator? optional
Pick from a list (13)
- What is your current availability to start? optional
- What experience level do you have for this position? optional
- How did you hear about this job? optional
- Have you worked for Wing Assistant before?
- . Are you available to work during the US timezone required for this position?
- Wing Assistants are enrolled in a screen monitoring program for Quality Assurance purposes. Are you okay with this arrangement?
- Are you open to helping clients with standard virtual assistant/admin tasks in addition to the specialized tasks associated with this role?
- Would you be willing to make phone calls on behalf of the client, as needed, if required?
- Are you willing to take on additional responsibilities and allow your role to evolve based on your skillset, previous experience, and the needs of the client to ensure a successful working relationship?
- Which industries have you worked in? (Select all that apply.) optional
- Have you directly supported a C-level executive, VP, or senior leader? optional
- Can you work under US-hours? optional
- Do you have your own work equipment (laptop)? optional
Written answers (3)
- Desired salary per month (in your local currency):
- What is your expected monthly salary in PHP? optional
- When can you start once hired? optional