Assistant Transportation Manager - FT

JOB SUMMARY:Assist the Manager and Director of Transportation with performing administrative and supervisory duties as needed to plan, organize, and coordinate the day-to-day delivery of transportation services. Performs a variety of routine clerical work, accurately verify attendance, schedules, hours worked, time adjustments, and post information onto designated records. Responsible for performance counseling and disciplinary actions. A high degree of attention to detail and accuracy in record keeping is essential to perform these duties.

Safety Sensitive Position: All safety sensitive employees are required to submit to drug and alcohol tests as a condition of employment in accordance with 49 CFR Part 40, 29 & 655 of the Federal Transit Administration (FTA) Drug and Alcohol Program. MetroLink Tulsa’s Drug & Alcohol policy has Zero Tolerance for drug and alcohol.

ESSENTIAL FUNCTIONS:

1. Assist with the operation of the Transportation Department. Responsible for ensuring the transit system runs efficiently, safely, on time, and adheres to departmental budget and other performance targets including:

• Set the tone and be a role model for a positive organizational image and be an agent for change and process improvement; provide supervision, guidance and direction to assigned personnel.
• Manage the direction and priorities for the day-to-day operations with a goal of providing safe, reliable, customer focused, and efficient bus service.
• Assists with "opening" and "closing" supervisor duties, covering dispatch when needed.
• Oversee the preparation, updating and accuracy of all records such as (but not limited to): time sheets, overtime controls, route/service performance, attendance, and schedules. Including (but not limited to) reporting employee information, such as transfers, resignations, leave of absence, FMLA, etc., to maintain and update employee records, and other required reports through computer input.
• Enforce policies and procedures related to service operations, communicate policies and procedures to all operation personnel, and administer policy and procedures consistently and effectively.
• Coach, counsel, and/or administer necessary disciplinary action with Transportation management and/or staff in the assigned department. Responsible for operations disciplinary actions to ensure that they are justified, completed thoroughly and free of errors.
• Responsible for monitoring, counseling, and team building to encourage outstanding customer relations and achieve operational performance goals (e.g., on-time performance, employee retention) as established.
• Deals with frequent interruptions and changing priorities. Must be highly organized, attentive, and have a sense of urgency and flexibility.
• Manage and oversee employee development through performance evaluation, counseling, and merit reviews.
• Prepare, oversee and review daily and monthly reports.
• Responsible for performing duties in accordance with company policies and within the boundaries of the labor contract.
• Ability to communicate orally and in writing must be comfortable in making presentations to the Board of Trustees, employees, and outside groups as assigned.
• Follow-up with complaints in a timely manner.
• Knowledge of MetroLink Tulsa’s Policies, Procedures, and Union Contract.
• Must report to work on a regular and timely basis.
• Performs other incidental duties as may be assigned.
• Attend pertinent training and meetings as needed or directed.
• Must be willing to travel to training classes and/or seminars, as needed.
• Must be willing to work on call evenings and/or weekends as necessary.

REQUIREMENTS:

Must have a valid Oklahoma Driver’s license required within 30 days of hire. Must possess or be able to obtain a valid Oklahoma Commercial Driver's License (CDL) with Passenger (P) and Airbrake endorsements within 6 months of hire date. MetroLink Tulsa provides CDL training for qualified candidates.

Knowledge – Must possess excellent oral and written communication skills. Must have strong data analysis, organizational and problem-solving skills. Strong Microsoft Excel skills are required as the position analyzes datasets in Excel using sorting, basic formulas, etc. Must be able to develop proficiency with scheduling and planning software (OPTIBUS) and data reporting/collection tools in CAD/AVL software (AVAIL TECHNOLOGIES). Must be able to deal with the public and MetroLink Tulsa employees pleasantly and effectively, both on the telephone and in person. Must be able to assist and compose technical and staff reports. Must have a good driving record, and a good geographic knowledge of the City of Tulsa. Must be able to understand MetroLink Tulsa’s Policies and the Union Contract. Bi-lingual (English and Spanish) fluency desirable.

Mental Effort - Requires ability to handle numerous activities at one time. Must be able to work with limited supervision; possess organizational skills, have the ability to multi-task and prioritize, and have good accuracy in data entry.

Physical - May be required to lift or push up to 15 lbs. and be able to lift and move office materials and information signage. Extensive sitting, standing and walking are all required in the course of a normal workday. Requires the ability to be outdoors for hours at a time. Must be able to get in, get out of, and drive a company automobile. Must be able to board, ride, and deboard all MetroLink Tulsa vehicles.

Audible/Visual Demands - Requires ability to hear telephone and verbal directions given. Visually perform essential functions for satisfactory job performance. Ability to view visual display terminal for extended periods.

Miscellaneous - Must be able to maintain confidential data. Must be willing to work early morning, evenings, holidays, and weekends on occasion. Must be safety conscious and avoid accidents if possible.

The preceding description is intended to describe the general content, identify the essential functions, and set forth the requirements for the job performance. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. EOE/AA and Drug Free.