Assistant Vice President, IT Quality Assurance
Responsibilities:
Define and maintain standard and procedure guidelines for application development process, project management, production change control, incident and problem management, IT procurement and cost management.
Enforce adherence to established standards through periodic reviews and examinations of deliverables throughout the lifecycles.
Provide training and ongoing support to IT teams to ensure conformance with relevant policies, standards, and procedures.
Act as a liaison between IT teams on governance and compliance matters, including coordinating internal and external audits or assessments on IT-related areas and managing the preparation and review of responses to relevant enquiries.
Identify risks to meeting critical delivery, quality, and service level requirements; define and drive appropriate risk mitigation measures, and track their execution and progress.
Support IT teams in incident management, including tracking remediation and rectification actions and risk mitigation plans to ensure timely closure.
Conduct regular monitoring and evaluation of system service availability and performance to ensure compliance with service level agreements.
Prepare periodic reports on IT governance compliance, audit readiness, and SLA performance for management review.
Requirements:
Degree holder in Information Technology, Computer Science, or related disciplines.
Holder of ECF-Fintech or ITIL is an advantage.
Minimum 8 years of experience in IT Quality Assurance.
Solid knowledge of IT Governance and controls, including IT policies, standards and procedures, change control, incident/problem management, ITSM, project governance, audit support and regulatory compliance.
Experience in handling internal/external audits or assessments.
Detail-minded with the ability to work independently and under pressure.
Strong communication, interpersonal, and analytical skills.
Fluent in written and spoken English and Chinese.
We offer competitive remuneration commensurate with candidate’s background. If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you. Please submit your full resume with current and expected salary to the Human Resources Division by clicking “APPLY NOW” or visiting https://www.shacombank.com.hk/eng/about/career/Career.jsp.
We are an equal opportunity employer.
Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings.
All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.