Assistant Wellness Manager

DUTIES & RESPONSIBILITIES

• Protects store assets by participating in periodic inventory, following established security practices/policies, and handling injuries/incidents to minimize store liability.
• Provides input in the development of operating and capital budgets for store.
• Reviews financial reports of department performance including sales, profit margin, labor, and inventory turns, and assists the Wellness Manager in meeting targets.
• Ensures that inventory and supplies are adequate for daily demand, projected high-sales days, and special events.
• Coordinates with Wellness Manager and Receiver to allocate labor strategically to ensure department margin and labor goals are met.
• Coordinates with Wellness Manger and Wellness Receiver to ensure files are updated and prices are changed accordingly.
• Oversees and participates in sale changeovers and department resets, as needed.
• Helps communicate plans for promotions and new items to staff, suggests new items, and helps ensure sales and promotional items are in stock.
• Participates in, and leads in the Wellness Manager’s absence, department, storewide, and other meetings.
• Follows procedures set by the Wellness Manager to ensure all department staff are regularly informed of department and individual performance regarding measurable goals (margin, weekly sales, loss prevention, etc.).
• Follows the direction of the Wellness Manager to ensure regular trainings and materials for staff, including vendor trainings.
• With the Wellness Manager, keeps department staff informed of storewide and departmental news and policy/procedural changes; helps organize and lead regular department meetings.
• Follows procedure regarding staff attendance and break polices, taking all staff and store coverage needs into account.
• Ensures guidelines for storage, handling, and display of products are followed by all department staff.
• Maintains a system of product rotation established by the Wellness Manager to ensure minimal shrink due to expirations.
• Ensures that promotional signage is accurate and current.
• Stays abreast of developments in the natural products industry.
• Maintains a high level of customer service to internal and external customers.
• Supports co-op core values and aligns with the Co-op Code of Conduct.
• Provides prompt, knowledgeable service and assists in finding items or identifying prices.
• Builds and maintains customer satisfaction with the products and services offered by the co-op.
• Other duties as assigned.