Assistente de Apoio ao Cliente – Turco
Posted
Description
Job Posting: Turkish Language Customer Support Specialist
About the Role
Are you fluent in Turkish and interested in working for one of the world's leading social media platforms? In this role, you will support Turkish-speaking business clients and content creators, helping them get the most out of the platform's products and tools. You will provide technical and customer support in a B2B environment, assisting clients in developing and expanding their online presence. No prior experience is necessary! — All training will be provided.
Your Responsibilities
As a Turkish Language Customer Support Specialist, you will:
• Provide assistance to business clients and content creators via phone and email.
• Provide support in Turkish and English.
• Assist clients with the platform's self-service products and tools.
• Provide pre-sales and post-sales support.
• Resolve product and technical issues.
• Guide clients on how to effectively use the available tools.
• Identify recurring issues and trends affecting various small and medium-sized business clients.
• Offer a professional and positive customer experience.
What We Are Looking
For To be considered for this opportunity, you should have:
• Native or near-native Turkish skills (C2 level).
• Good command of English (B2 level).
• Strong communication and problem-solving skills.
• A customer-centric approach.
• Availability to work in Lisbon, Portugal, or willingness to relocate.
No prior experience is necessary. You will receive the necessary training and support to succeed in the role. Please note that EU citizenship or full valid work rights in Portugal are required.
Salary and Benefits
You can choose between two options:
With company-provided accommodation in Lisbon:
• €1,138.66 gross per month, with accommodation costs deducted according to company conditions.
Without company accommodation:
• €1,436.16 gross per month.
You will also receive:
• Initial 12-month employment contract.
• Possibility of a permanent contract after two years/one renewal.
• Private health insurance after signing the employment contract.
• Complete training before starting the role.
• Support during your job placement and recruitment process.
How to Apply
If you are interested, please send us your CV along with your full name, phone number and personal email address to ---@--- .
By applying, you agree that your CV and relevant application data may be shared with our client for the purposes of evaluating your application and conducting the recruitment process.
Data Protection
By submitting your application, you consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for current and future recruitment processes conducted by our company and our clients. You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
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About the Role
Are you fluent in Turkish and interested in working for one of the world's leading social media platforms? In this role, you will support Turkish-speaking business clients and content creators, helping them get the most out of the platform's products and tools. You will provide technical and customer support in a B2B environment, assisting clients in developing and expanding their online presence. No prior experience is necessary! — All training will be provided.
Your Responsibilities
As a Turkish Language Customer Support Specialist, you will:
• Provide assistance to business clients and content creators via phone and email.
• Provide support in Turkish and English.
• Assist clients with the platform's self-service products and tools.
• Provide pre-sales and post-sales support.
• Resolve product and technical issues.
• Guide clients on how to effectively use the available tools.
• Identify recurring issues and trends affecting various small and medium-sized business clients.
• Offer a professional and positive customer experience.
What We Are Looking
For To be considered for this opportunity, you should have:
• Native or near-native Turkish skills (C2 level).
• Good command of English (B2 level).
• Strong communication and problem-solving skills.
• A customer-centric approach.
• Availability to work in Lisbon, Portugal, or willingness to relocate.
No prior experience is necessary. You will receive the necessary training and support to succeed in the role. Please note that EU citizenship or full valid work rights in Portugal are required.
Salary and Benefits
You can choose between two options:
With company-provided accommodation in Lisbon:
• €1,138.66 gross per month, with accommodation costs deducted according to company conditions.
Without company accommodation:
• €1,436.16 gross per month.
You will also receive:
• Initial 12-month employment contract.
• Possibility of a permanent contract after two years/one renewal.
• Private health insurance after signing the employment contract.
• Complete training before starting the role.
• Support during your job placement and recruitment process.
How to Apply
If you are interested, please send us your CV along with your full name, phone number and personal email address to ---@--- .
By applying, you agree that your CV and relevant application data may be shared with our client for the purposes of evaluating your application and conducting the recruitment process.
Data Protection
By submitting your application, you consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for current and future recruitment processes conducted by our company and our clients. You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
net_empregos_1