Assoc IT Support Specialist

The IT Support Specialist is responsible for assisting in providing first on-call support for supported software applications to meet business needs. In addition, when not fully occupied with on-call support, the IT Support Specialist will assist with validation, maintenance and project work for supported systems. The IT Support Specialist performs troubleshooting, resolution and documentation tasks when issues arise with supported systems. May lead or participate in specific ITIL roles and pro…