Associate Application Engineer
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About This Role
We are seeking an Application Engineer professional to join our Syracuse, NY team. You will assist field sales with rapid and accurate responses involving pre-sale support/activity, work with engineering on development efforts, and guide sales strategy.
Key Responsibilities:
- Plans, prioritizes, and manages solutions to all inquiries involving presale support and applications of light commercial unitary equipment.
- Collaboratively coordinate with new development teams to support release of new and upgrade product offerings.
- Prepares and delivers product training and strategy to sales personnel.
- Performs competitive analysis for products of responsibility; communicates product competitive strategies appropriately to the field
- Updates literature and software
- Support pre-sale customer visits to the Carrier factories including meeting with customers and making presentations
- Become an active member in ASHRAE and/or AHRI
- Interprets specifications and discuss with sales personnel, vendors and Carrier engineering staff
Required Qualifications:
- Bachelor’s degree required
- 25% Travel required international and domestic
Preferred Qualifications:
- Bachelors in engineering or a technical field
- Strong analytical and problem solving skills
- Working knowledge of Microsoft Suite
- Excellent written and verbal interpersonal skills
- Have an ability to coordinate across multiple functions, to maintain composure in high-pressure situations, and to make decisions in a fast-paced environment
- Have a combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers
- Have a personality defined by positivity, responsibility, integrity, accountability, and respect culminating in a strong work ethic
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