Associate Clinical Director

Overview

The Associate Clinical Director plays a pivotal role in ensuring high-quality service delivery, operational consistency, and workforce development across all clinical programs. This leader oversees the clinical onboarding experience, documentation fidelity, training systems, and ongoing quality assurance processes, serving as a key partner to the Director of Clinical Operations.

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Key Responsibilities

Clinical Systems & Operations

• Maintain and monitor the Clinical Operations Tracker on a weekly basis by synthesizing monthly data on client goal progress with the focus on creating solutions to variability in skills acquisition, behavior reduction, involvement and consistency of all staff members & the family.

• Coordinate weekly or bi-weekly check in with assigned Mid-Tiers and BCBA’s and ensure alignment with org-wide clinical priorities.

• Track and report on billable hour metrics company-wide in partnership with leadership and billing.

• Schedule and conduct pre-offer clinical interviews with prospective BCBA’s.

• Assign and monitor Vineland assessments in Q-global to ensure timeliness and accuracy.

• Maintain Clinical Caseload Dashboard

• Family introduction to Behavior Genius team & assigns the BCBAs on their team to specific clients based on the client’s needs.

• Conduct parent and team training workshops throughout the year.

• Caseload Management: Maintain a 50% direct/indirect caseload of 80 hours/month, covering remote direct BCBA hours as needed in their respective region.

• Program Fidelity: Ensure adherence to clinical processes, compliance standards, and productivity expectations.

• Collaboration & Communication: Partner with the Director of Clinical Quality to align operations with clinical outcomes.

• Reporting & Metrics: Track and report on key departmental metrics each month, identifying trends, troubleshooting challenges, and implementing solutions to ensure goals are met.

Training & Onboarding

• Host and support Mid-Tier and BCBA training and onboarding sessions as needed.

• Provide ongoing mentorship and supervision for BCBA candidates

Quality Assurance & Documentation

• Audit session notes regularly, providing clear and actionable feedback to staff and supervisors.

• Conduct peer reviews of treatment plans to ensure clinical and compliance standards are met.

• Maintain and evolve clinical quality checklists and tools used across regions and programs.

• Collaborate on the Clinical Operations Manual, ensuring standardization across all service areas.

• Partner with the Director of Clinical Ops to ensure barriers to treatment are minimized and client goals meet or exceed 80% mastery, especially through oversight of CentralReach/Rethink Learning Trees.

Qualifications

• BCBA Certification (required); licensed as applicable by state regulations

• Minimum 5 years of progressive clinical experience in ABA, including supervisory or director-level roles

• Demonstrated expertise in clinical quality assurance, training, and ABA documentation practices

• Strong familiarity with CentralReach and Q-global

• Passion for equity in care and deep client-centered leadership (bonus if aligned with spiritual care or whole-child model)

Core Competencies

• Exceptional organizational and time management skills

• Keen attention to detail and clinical accuracy

• Clear, compassionate communication across departments

• Leadership and mentorship skills to elevate team performance

• Data-driven decision-making aligned with mission and values