Associate Director, Business Development

Our Journey

Your Adventure Ahead

• Identify, pitch, and close strategic merchant partners (F&B, Retail, FMCG, Lifestyle, Services) to adopt ShopBack’s E-Receipt solution.
• Develop market insights, map merchant pain points, and package E-Receipt as a clear performance solution.
• Own full sales cycle: sourcing, pitching, negotiation, contract, onboarding handover.
• Build and maintain strong C-level/decision-maker relationships.
• Work closely with AM and Operations teams to ensure merchants achieve measurable O2O performance uplift.
• Support E-Receipt onboarding flow: merchant education, activation, and optimization of performance.
• Review data reports with merchants and translate insights into actions to drive higher ROAS and GMV.
• Partner with Product, Marketing, Finance, and Data teams to enhance E-Receipt features and refine O2O value propositions.
• Represent Taiwan’s merchant needs and provide feedback loops to improve long-term product adoption.

Essentials to Succeed

• 8+ years of experience in Business Development or Partnership Development roles, with a track record of successfully growing and managing long-term partnerships.
• Experience in BD/Sales from F&B / FMCG / Retail / O2O / Agency sectors preferred.
• Analytical mindset and commercial acumen to leverage data and market insights to drive partnership strategies and decision-making.
• Excellent presentation and communication skills, with the ability to effectively convey complex concepts and insights to clients.
• Strong strategic thinking and ability to take ownership of partnership initiatives, demonstrating a proactive and results-driven approach.
• Zero-to-one mindset.
• Collaborative team player with the ability to work cross-functionally and build strong relationships with internal teams and external partners.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Proficient in both Chinese and English, as this role will work extensively with our counterparts based in other markets.
• Online commerce and media agency experience is a plus but not required.

ShopBacker Traits

• Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
• Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
• Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
• Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

What's in it for ShopBackers

• Career growth opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on performance.
• Candid, open, and collaborative culture where feedback is valued.