Associate Director, Core IT Svcs

The University of New Mexico Health and Health Sciences Information Technology department provides IT support to the Health and Health Sciences enterprise. The Health Sciences IT (HSIT) unit is a traditional IT shop, consisting of tiers which provide IT support services for the various business functions in the areas of academics, research and administration for Health Sciences departments. HSIT is seeking a seasoned IT leader to fill an IT Associate Director position. This leader will guide the strategic direction and operations of enterprise services, computing and support standards, IT service management, classroom technology services, and is on the HSIT executive leadership team. This is a hybrid position, working both in the office and from home. To be considered for the position, please include a resume, cover letter, and complete UNM Application. The Assoc. Director will provide leadership and operational oversight for core IT services, ensuring the delivery of secure, reliable, and effective technology services. They will establish and enforce standards for computing environments, support practices, and operational processes while overseeing software licensing, compliance, vendor relationships, and contract renewals. They serve as a liaison with HSC department leadership, faculty, staff, and external partners to support strategic and operational objectives. This includes enterprise technologies that are shared between the Health System and the Health Sciences Center. The Assoc. Director will oversee a portfolio of technology projects and initiatives. They monitor key performance indicators, evaluate service performance, and drive operational improvements through data-informed decision making. They will participate in institutional governance and change management activities, including Health Sciences Center, Health System, and Main Campus Change Advisory Boards to support enterprise-wide technology planning and service delivery. The Assoc. Director provides leadership for personnel management, engagement, and professional development initiatives, including mentoring and career growth opportunities. They also oversee the departmental web/Sharepoint content and maintenance to ensure accuracy, accessibility, and effective communication. As part of the executive leadership team, they contribute to strategic planning, organizational problem resolution, and the evaluation of departmental performance. This is a hybrid position, working both in the office and from home. To be considered for the position please include a resume, cover letter and complete UNM Application. The UNM HSC has earned a national and international reputation for its integrated education, patient care, research, and partnership initiatives which address the unique healthcare needs of New Mexico's urban and rural populations (http://hsc.unm.edu). The UNM is an Equal Opportunity Employer and Educator.