Associate Director, Data Analytics & Student Engagement Assessment
The Data Analytics & Student Engagement Assessment Associate Director reports to the Assistant Vice President (AVP) for Strategy & Engagement within the Division of Student Affairs (DSA). This position serves as a key data steward for the Division, with primary responsibility for developing, managing, and communicating the data systems, dashboards, and analytical resources that support student engagement tracking, program assessment, and evidence-based decision-making across Student Affairs units.
This position translates complex student data into actionable insights that inform divisional strategy and institutional reporting. This includes a particular focus on student engagement outcomes, retention indicators, and student (undergraduate, graduate, and professional students) success. The position works closely with data leads, including but not limited to Newcomb-Tulane College (NTC) and the Tulane Office of Assessment & Institutional Research (OAIR), to ensure data alignment, integrity, and shared institutional value. The incumbent will recommend and assist the Assistant Vice President for Strategy & Engagement and Vice President of Student Affairs in setting and leading division-wide data standards that are aligned with university-wide data governance strategies.
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Ability to effectively manage multiple projects without direct supervision.
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Ability to work independently and exercise sound professional judgment within a supervisory framework.
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Proficiency in data analysis and at least one data visualization platform (e.g., Power BI, Tableau).
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Strong working knowledge of Microsoft Office Suite, with mastery of Excel.
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Experience with statistical analysis tools such as SPSS, R, or Python.
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Experience with survey design and administration tools such as Qualtrics, Microsoft Forms, or comparable platforms, including data collection, analysis, and reporting of results to support program assessment and institutional research.
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Ability to communicate data findings clearly to non-technical audiences, including senior leadership and program staff.
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Commitment to responsible data stewardship, confidentiality, and FERPA compliance.
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Strong interpersonal and collaboration skills, and ability to build effective working relationships across units and institutional levels.
REQUIRED EDUCATION AND EXPERIENCE:
Bachelor’s degree in higher education, student affairs, data analytics, information systems, social science, public policy, or a closely related field.
Minimum of two years of progressively responsible experience in data analysis, institutional research, or assessment, preferably in a higher education setting.
PREFERRED QUALIFICATIONS:
Master’s Degree
Experience working directly within or in close partnership with student affairs, enrollment management, or academic support units.
Proficient with Microsoft Power BI, including Power Query and DAX.
Familiarity with student affairs platforms common in higher education settings, including co-curricular engagement tools (e.g., WaveSync/Campus Labs), residential life tools (e.g., StarRez), case management systems (e.g., Maxient), CRM platforms (e.g., Salesforce), and student information systems (e.g., Banner, PeopleSoft, Workday).
Proven project management skills.
Experience supporting student success frameworks that address barriers to persistence, particularly for first-generation and low-income students.
Prior experience presenting data findings to cabinet-level administrators, institutional committees, or external stakeholders.
A cover letter is required for the position.