Associate Director, Enterprise Systems
Key Responsibilities
Lead the Enterprise Applications team in delivering, enhancing, and supporting business-critical technology platforms
Oversee enterprise systems including ERP, HRMS, Finance Systems, CRM, Facilities Management, Access Control, and related business applications
Define and enforce application governance frameworks, policies, standards, and best practices
Manage the full project lifecycle for enterprise application initiatives from planning through implementation and support
Coordinate internal teams, business stakeholders, and third-party vendors to ensure successful project delivery
Gather and analyze business requirements and translate them into effective technology solutions
Provide technical leadership and advisory support on application architecture, platform strategy, and system optimization
Drive enterprise application modernization, enhancement, migration, and integration initiatives
Support governance committees and leadership teams through reporting, recommendations, and project updates
Monitor application performance, availability, and service quality to ensure operational excellence
Lead continuous improvement efforts to improve system reliability, efficiency, and user satisfaction
Manage vendor performance, service delivery, and technology partnerships
Ensure enterprise systems align with business objectives and organizational technology strategy
Perform additional leadership responsibilities and strategic initiatives as assigned
Requirements
Bachelor's degree in Computer Science, Information Technology, Information Systems, or related disciplines
Extensive experience managing and supporting enterprise applications and large-scale business systems environments
Strong hands-on experience with Oracle E-Business Suite, including development, administration, and infrastructure support
Proven experience delivering ERP implementation, migration, enhancement, and integration projects
Experience developing and supporting self-service platforms and enterprise digital solutions
Strong knowledge of web servers, application servers, database administration, and performance optimization
Demonstrated leadership experience managing technical teams, vendors, and cross-functional stakeholders
Strong project management, planning, and delivery capabilities
Excellent analytical, troubleshooting, and decision-making skills
Strong communication, stakeholder engagement, and relationship management abilities
Proficiency in written and spoken English and Chinese
Preferred Qualifications
Experience within higher education institutions or large enterprise organizations
Experience leading enterprise application transformation programmes
Knowledge of enterprise architecture and application governance frameworks
Experience managing complex system integration environments
Exposure to cloud-based enterprise applications and digital transformation initiatives
**This position is offered through a strategic partnership between Don Nelson Technology Limited and NP Solution Limited.