Episcopal Community Services (ECS)

Discussion

Associate Director of Supported Employment

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At Episcopal Community Services (ECS), employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances. While this work is meaningful and mission-driven, it can at times be stressful, demanding, or unpredictable. Employees are expected to exercise sound judgment, remain aware of their surroundings, follow established safety, communication, and de-escalation procedures, participate in all required trainings, and promptly report incidents, threats, injuries, or unsafe conditions, in accordance with ECS policies and procedures.

This position is a fully onsite, client-facing role that requires in-person interaction and direct service delivery to participants at ECS program locations. Due to the essential nature of the duties and the need for consistent in-person engagement with clients, remote work or work-from-home arrangements are not available for this position.

SALARY:

External Candidates: $117,106 - $118,863

Internal Candidates: $120,620 - $122,377 Based on Longevity

SUMMARY OF DUTIES AND RESPONSIBILITIES:

The Associate Director of Supported Employment (ADSE) oversees the Supported Employment (SE) program by supervising SE team members and being the administrative liaison to other coordinators within the Behavioral Health and Workforce Development Departments. The Associate Director will provide strategic vision and tactical support to realize the full potential of the program and to ensure adherence to the Individualized Placement Services (IPS) evidence-based outcome model and fidelity scale.

Key Responsibilities:

  • Provides managerial oversight and support to SE program, ensuring successful collaboration among all elements (employment services, behavioral health services, and vocational rehabilitation supports) of ECS’s SE program.
  • Oversees SE program outreach efforts to ensure successful implementation of SE program marketing campaign.
  • Accepts SE referrals and assigns Employment Specialists to work one-on-one with participants.
  • Collaborates with BH leadership to ensure successful collaboration.
  • Supervises SE team weekly using case examples and following SE principles and procedures.
  • Supervises a team of IPS Employment Specialists and IPS Benefits Counselor.
  • Acts as the point person for SE and as a liaison to other workforce development and ECS department coordinators.
  • Oversees and supports collaboration between Employment Specialists and Behavioral Health team, to ensure that services are successfully integrated.
  • Supports problem-solving of programmatic issues (such as referral process, workflow issues, collaboration problems, etc.).
  • Attends a meeting for each behavioral health treatment team on a quarterly basis.
  • Provides support in the field to team members, when necessary.
  • Ensures provision of highest quality of services, data collection and quality and adherence to outcome objectives.
  • Documents all processes, programmatic aspects, and policies for this new program.
  • Collaborates with data and analytics to fulfill reporting requirements for program.
  • Provides SE services to small caseload (fewer than 10 participants), as needed.[NH1]
  • In partnership with Workforce Development and Behavioral Health leadership, seeks out new funding opportunities to sustain and expand ECS’s IPS program, in collaboration with Development Department.
  • Manages relationships with partners (e.g. Dept of Rehabilitation), and IPS program consultants.

  • Holds the primary relationship with SAMHSA (the IPS program funder).
  • With the Workforce Development and Behavioral Health Directors, regularly assesses the strengths and weaknesses of the IPS program and activities, updating systems and operations, as needed.
  • With the Workforce Development and Behavioral Health Directors, presents the IPS program externally to community organizations and networks, including speaking engagements, at conferences, funder collaboratives, etc.
  • Ensures full compliance with contracts and regulatory agreements.
  • Other related duties as assigned.
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