Associate Director

Why work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.

RMHS provides great benefits such as:

• Employer paid medical options, dental, and vision benefits

• Generous paid time off such as vacation, sick, personal, and holidays

• Life and disability insurance

• Tuition reimbursement (full-time employees only)

• Mileage reimbursement

• 403(B) with company match

• Flex Spending Account for Health and Dependent Care Costs

• Employee assistance program

Additional on-call differential of approximately $18,000 added to base pay.

Position Purpose

The START Program Associate Director leads the day-to-day operations of START, a 24/7 crisis intervention and prevention program for people with intellectual and developmental disabilities (IDD) and mental health needs. The Associate Director oversees program activities, including outreach, referral, intake, placement, service delivery, documentation, billing functions, data integrity, and overall team performance. This position leads their staff in following best practices and ensuring satisfaction with services, builds collaborative relationships with staff and colleagues, and develops processes and systems that support the department. Analytical thinking and strong communication guide this work toward departmental goals.

Essential Duties

• Provide leadership and clinical guidance to the START team.
• Actively engages as a member of RMHS’s expanded management to pursue strategic initiatives to improve and change programmatic services and supports.
• Develops, implements, and monitors utilization, quality, and financial objectives to support the department in alignment with the organization's strategic priorities.
• Work with the Director of Denver Programs and Finance team to prepare and monitor budgets.
• Develop and implement policies and procedures in alignment with organizational mission and objectives.
• Establish community linkages within the IDD and mental health community as per contract requirements.
• Serve as a liaison to community network partners. • Serve as Administrator-On-Call (24hrs/day) for seven (7) consecutive days, approximately once a month.
• Act as a representative of the START team in the community.
• Coordinate necessary training utilizing expertise of psychologists and psychiatrists, team leaders, and specialists within the community.
• Collaborate with other members of the START leadership team to monitor quality of START service delivery and ensure fidelity to the START model.
• Enter, monitor, and ensure data entry for all team members in the START Information Reporting System and other required databases.
• Responsible for using data to inform programmatic decision-making.
• Attend monthly meetings with other national START directors and collaborate as needed.
• Respond to requests from local and state agencies for data and program information
• Prepare reports for DHS contract requirements in collaboration with functional teams.
• Chair, plan, and facilitate quarterly START Advisory Council meetings.
• Participate in and complete START Coordinator Certification training within 12 months of hire.
• Perform other duties and responsibilities assigned.

Supervisory Responsibilities

• This position is responsible for directly supervising up to seven (7) professional positions.
• Provides leadership, clinical guidance, coaching, and performance direction to the START team.