Associate Director

Open 47d

Job Responsibilities:

New Business Development (New Clients/Organic Growth)

To spearhead new business pitches, identify new opportunities, and determine prospective business to pursue for the Tech & Health group
Responsible for the deepening of existing client relationships and (where it brings added value to our clients), the growth and diversification of these businesses
Partner with WE Comms teams across the global network to pursue cross-account / practices & global business opportunities
Business Acumen and Strategic Thinking:
Understands how purpose-driven communication drives brand connection and trust among organisations, their leaders, and their stakeholders.
Be responsible for a client portfolio in the ballpark of >$3 million in annual revenue
Offers strategic and senior counsel to crises, business challenges, and opportunities that clients are looking to solve; the individual should be able to strategize and find solutions and strategic rationales, insights that drive the outcomes, through strategic narratives and an integrated approach in delivery.
Be responsible for team utilization, financial & resource management
Contribute to agency strategic planning initiatives
Educate & oversee team on cross agency activity
Ability to detect & mitigate possible issues, conflicts & disruptions in the over WE Comms business

Client Engagement:

Lead strategic client engagements for selected clients / counterparts in the Tech & Health business group
Serve as senior counsel for all clients in the Tech & Health business group
Demonstrated track record and success in nurturing, growing and sustaining client relationships
Sets the standard and leads by example to inspire the respective client teams to implement communication programs and assessment of campaign success in accordance with client planning process
Manages and tracks budgets ensuring programs are delivered on budget and exceeds client’s expectations

Stakeholder Influence Engagement:

Manage, build, and grow relationships with key, senior level stakeholders (media, analysts, key opinion leaders etc.)
Demonstrated networks and connections with stakeholders such as industry and institutional partners in the Tech & Healthcare ecosystem
Understands the strategic imperative of risk management, issues, and scenario planning on behalf of our clients in the Tech & Health group
Able to represent WE Comms to stakeholders such as industry groups, forums, and platforms and serve as a sterling ambassador for the WE brand in Singapore

Digital Marketing Acumen:

Fluent in strategic narrative developments, integrated communication approaches, and key techniques of harnessing analytics and digital marketing
Able to embed WE Comms’ digital agenda into key client businesses to drive greater accountability, impact, and influence for the work we do

People Leadership:

Demonstrated experience in mentoring and motivating team members in the ballpark of a 3-level-span of control, with the goal of retention and development
Oversee resource allocation across team including staffing/hiring/on boarding new talent
Help ensure team is cross-trained & have a broad understanding of other businesses
Partner with Human Resources to manage any employee relations issues
Manage up & educate senior staff on crisis issues, & client/team satisfaction
Model & hold team accountable to demonstrating agency values and WE Comms’ professional standards

Requirements:

Minimum 8 years of experience preferably from a PR / integrated communication agency setting environment, along with 4 – 5 years of people management experience, managing a team
Client and business environment: Customer service orientation is a must. Job pressure may exist from the requirement of handling multiple tasks
Sound knowledge and passion for the Tech & Healthcare sector is a requirement
Fast-paced team environment (frequent tight deadlines, multitasking, etc.)
Roll your sleeves up, lead-from-the-front style leadership. Does more than directs
Strong presentation and consulting skills, business development skills, along with good track-record of winning business pitches
Fluency in English (written and spoken) is required. A second regional language such as Mandarin would be a bonus

See also