Associate Engineer - Infrastructure & Integrations Support

Required Qualifications and Skills (Must Have)

• Bachelor's degree in Computer Science, Engineering, Mathematics or a related technical field.
• At least 1-3 years of Applications or Infrastructure support or relevant technical experience.
• Hands-on experience supporting Linux environments, including familiarity with Unix/Linux commands and troubleshooting.
• Working knowledge of Windows Server administration and support.
• Experience with automation or scripting using any programming or scripting language.
• Experience in infrastructure support, application support, or enterprise integration environments.
• Strong troubleshooting, analytical, and problem-solving skills, with the ability to identify recurring issues and drive resolution.
• Strong communication, documentation, collaboration, and customer service skills.
• Basic SQL proficiency and the ability to analyze technical data.
• Familiarity with ServiceNow incident management and reporting.
• Preferred Qualifications and Skills (Good to Have)
• Understanding of containerization technologies and Kubernetes concepts; Kubernetes certification is preferred.
• Exposure to AI-assisted development or operational tools such as Claude, Google Gemini, or Devin.
• Cloud infrastructure experience, particularly Oracle Cloud Infrastructure (OCI).
• Experience with Ansible, AWX, Jenkins, or other automation and orchestration platforms.
• Scripting or development experience with Python and shell scripting.
• Knowledge of Oracle Database administration, PL/SQL, or other relational databases such as Microsoft SQL Server or DB2.
• Experience supporting Java-based applications and integration services.
• Exposure to WebLogic administration and application server troubleshooting.
• Familiarity with integration technologies such as webMethods and Globalscape FTP.
• Knowledge of CI/CD pipelines, GitHub, Grafana, and application monitoring tools.
• Understanding of networking concepts and experience with Cisco networking devices and software.
• Experience supporting enterprise ERP environments.
• Kubernetes-related certifications or other relevant infrastructure and automation certifications.

Key Competencies

• Analytical thinking and structured troubleshooting.
• Root cause analysis and long-term problem resolution.
• Willingness to learn new technologies and adopt AI-assisted tools.
• Ability to automate repetitive operational tasks and improve team efficiency.
• Clear technical documentation and knowledge sharing.
• Effective communication, teamwork, and a positive customer service mindset.

So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
• Additional Perks: Employee Assistance Program, Employee Discount Program and more!

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.