Associate Engineer, IPNO (Networks)
Summary
Monitor and maintain a telecom network, performing proactive/reactive fixes, upgrades, and root-cause analysis while documenting incidents and escalating complex issues.
Make an Impact by:
- Monitor the transport network closely and take remedial actions pro-actively and re-actively for the detected services and network infrastructure faults/degradations till case closure,
- Execute the network changes of expansion, optimization, and upgrade, to meet the service needs and requirement by following the MOP (Method of Procedure) accurately,
- Service impact analyse on scheduled service changes / faults / outage, and inform the relevant stake holders,
- Perform the preventive and corrective maintenance like network device hardware and software upgrade,
- Root cause analysis on the hardware and system faults by advanced trouble-shooting tools and skills.
- Identify areas of improvements to reduce Infrastructure faults and improve monitoring capability Prepare the budgets and track the expenditures,
- Document and update the production network information, incidents and events records,
- Escalate the chronic/technically complex cases to Engineering / Vendors and follow-up till case closure,
- Perform the other duties and responsibilities assigned by supervisor.
Skills for Success:
- Willing to be placed in 24x7 duty roster and performed the network change activities in silent hours.
- Possess Diploma in Telecommunications, Electrical/Electronic or relevant
- No experienced required
- Able to work independently and work well within the team in the most efficient manner
- Strong technical skills of IP concept of LAN, WAN, VPN, and the relevant network protocols, such OSPF, ISIS, BGP, SR-MPLS, SRv6, LDP, DHCP and Dark Fibre Structured Cabling, are essential