Associate Executive Director

JOB SUMMARY

Plans, directs and coordinates all aspects of Childcare, Programs, Aquatics, Camp and Out of School Time. The Associate Executive Director must have an accurate assessment of the building functions, membership needs, personnel, programs and finances to ensure that the mission and goals of the Association are met. The Associate Executive Director will demonstrate the character values of Caring, Honesty, Respect and Responsibility at all times.

JOB FUNCTION:

1. Program/Department Responsibilities

• Establishes annual departmental goals within context of agency goals and vision and ensure direct reports attain those goals
• Works with staff to understand retention through assessment of member/participant needs
• Develops and executes departmental short- and long-term work plans and programs, in conjunction with appropriate staff members
• Develops and recommends new programs, processes, partnerships, strategies, and approaches
• Ensure all requests, comments and/or complaints are addressed immediately. Follow up to ensure task is completed
• Act in a Public Relations capacity when communicating with members, potential members or anyone who enters the East Bridgewater Branch
• Facilitate special events as it relates to programming
• Develops and recommends new programs, processes, partnerships, strategies and approaches
• Ensures smooth and effective operation of programs and exceptional customer service
• Communicates with management team and task forces to work collaboratively to realize strategic vision and operational excellence
• Recommends changes in basic direction, structure, and/or organization of department, as necessary
• Maintain all appropriate certifications including Y of the USA and ensure that all staff have the opportunity to do the same
• Be proactive and create, implement and manage new systems, procedures, and programs to better meet the needs of our community
• Manage and evaluates branch Emergency Action Plan
• Work alongside Executive Director in building key community relationships to collaborate and recruit for board development and annual campaign

1. Supervisory Responsibilities

• Recruit, hire, train, evaluate, coach and supervise all Direct Reports
• Organize and facilitate regular meetings with staff to ensure work plans are being adhered to or modified as needed, vision and goals are knows, objectives are well prioritized, and tasks are well managed.
• Develop tools to better communicate and provide resources to all staff

1. Fiscal Responsibilities

• Formulates, administers, and monitors budget for Childcare, OST, Aquatics, and Youth Programming Departments
• Establish, meet and/or exceed predetermined budgeted numbers, mutually agreed upon with Executive Director

1. Facility/Housekeeping Responsibilities

• Ensure a safe, clean environment for all members in all areas
• Communicate to appropriate staff facility issues which need to be addressed in a timely manner

1. Interdivisional/Community/Volunteer Responsibilities

• Actively participate in the Y’s Annual Campaign individually, through staff team, and by leading the special events committee in at least two fundraising events annually
• Actively promotes the integration of the Health and Wellness function with all departments through communication, grant writing, and strategic planning to ensure growth, mutual success, and productive, professional relationships
• Maintains and fosters partnerships in the community
• Cultivates, trains and evaluates volunteers for program involvement and Ambassador roles

YMCA LEADERSHIP COMPETENCIES - MULTI-TEAM OR BRANCH LEADER

• Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the Y’s efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors.
• Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the Y. Serves as a community leader building collaborations based on trust and credibility to advance the Y’s mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.
• Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures, investment policies and financial controls. Assigns clear accountability and ensures continuous improvement.
• Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning.

EDUCATION/EXPERIENCE/PHYSICAL REQUIREMENTS:

• Multi-Team or Branch Leader Certification from Y-USA

• Bachelor’s Degree required, Master’s strongly preferred
• At least 5 years of supervisory experience required
• CPR/AED certifications required
• Ability to work and thrive as part of a cohesive team
• Strong interpersonal, customer services and networking skills necessary
• Ability to lift/move heavy equipment and clean when necessary
• Will sometimes work early morning, late nights and weekends
• Strong oral communication skills required for occasional public speaking responsibilities
• Excellent written communication skills and proficiency in all Microsoft Office programs