Associate Field Engineer 1
Position Summary
The Associate Field Engineer provides an extension of our engineering services to sales and service centers (SSC) and their end users in markets and applications that are strategic and critical to Swagelok. The Associate Field Engineer’s primary focus is to provide application knowledge and technical support to targeted product and service initiatives, market segments, and key clients. In addition, the Associate Field Engineer will develop and provide fluid handling solutions to specific client needs and specifications through project support and onsite troubleshooting as part of evaluation and advisory services.
The Associate Field Engineer supports the development, application, and sale of engineered fluid system solutions. This role focuses on developing technical competency in instrumentation, sampling systems, analyzer systems, rotating equipment support systems, and integrated assemblies while learning client engagement and commercial processes.
Onboarding will include a short-term assignment (6-12 months) in the Engineering Department in Lenexa, KS followed by entry and training in the FE program with eventual relocation.
Essential Duties & Responsibilities
% of Time Essential Functions
55%
- Provide technical support for both inside and outside clients; accompany sales on client visits; present in sales and operations meetings; track and follow-up on various opportunities and activities at key accounts; prepare and review quotes for CS
25%
- Review client applications and convert into Piping and Instrumentation Diagrams (P&IDs) for CS Assemblies by checking material compatibility, pressure & temperature requirements, and flow; includes evaluating third party components and cross-reference with Swagelok parts; Review large project bid package and specifications
10%
- Layout design work using SolidWorks and generating bills of materials (BOMs);
- Create assembly drawings; examples include: sales drawings with piping diagrams, shop drawings for assembly, machine drawings for vendors, or wrap drawing for vendors.
10%
- Participation in the Field Engineering program
Other Responsibilities
- Perform evaluations of client fluid systems to identify areas of improvement, drive plant efficiencies, and offer possible solutions via formal reports.
- Select and recommend products into specific client applications.
- Provide SSC training and technical support on products and applications.
- Develop plans and implement activities to support the SSC operating and marketing business plans.
- Collaborate with other Field Engineers on technical applications and solutions.
- Identify the changing application needs for new products and existing products while providing feedback to the appropriate factory personnel on improvements to products or services.
- Review internal Custom Solutions CAD drawings
- Support continuous improvement projects companywide (typically CAD drawings, graphics creation, or excel programming)
- Act as the technical representative in support of existing installations and product returns.
- Document and track involvement with various new business opportunities in CRM software. KPIs include activities, new opportunities, and won opportunities.
- Participation in Sandler Training