Associate, HR & Payroll

• Strong technical knowledge of payroll processes, systems, and local legislation.
• Proficiency in Microsoft Excel (e.g., formulas, pivot tables) and experience with payroll systems (e.g., SAP, Visma, Softland, Sage).
• High attention to detail and accuracy in processing payroll data and generating reports.
• Strong organisational and time management skills to meet strict deadlines and manage multiple client accounts.
• Effective communication skills for handling client queries and collaborating with internal teams.
• Customer service orientation and ability to build trust with clients through reliable and responsive support.
• Problem-solving skills to identify and resolve payroll discrepancies and suggest process improvements.
• Ability to work independently with minimal supervision while adhering to standard procedures and controls.
• Commitment to confidentiality and data protection in handling sensitive payroll information.
• Education: Bachelor’s degree preferred, ideally in Accounting, HR, Business, or a related field.
• Experience: Minimum 2 years of experience in payroll processing, preferably in a shared services or BPO environment.
• Languages: English proficiency at B2 level or higher required; additional languages are an advantage.
• Certifications: Payroll-related certifications (e.g., FPC, national payroll qualifications) are advantageous.
• Other: Demonstrated ability to manage routine client portfolios, apply payroll knowledge in practice, and contribute to team development and process improvement.