Associate Infrastructure Engineer

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud. #choosecroydon Job overview

The post holder will be responsible for delivering Infrastructure services as part of the Digital Services team at Croydon Health Services NHS Trust, covering both acute and community sites as well as partnership working with a range of internal and external stakeholders

This role forms a key part of the Digital Services Infrastructure Team. The Infrastructure Team is responsible for maintaining, managing and improving the digital infrastructure requirements of the Trust, ensuring that CHS staff can work effectively and securely, and access information when and where they need it.

The Associate Infrastructure Engineer is responsible for ensuring that the Trust’s infrastructure systems and solutions work effectively and within performance standards, and that any associated technical issues are resolved (either remotely or on site) within agreed timescales and SLAs and to contribute to Project work. This role is critical to the regular monitoring of proactive alerting systems and tools, minimising the risk of downtime to staff and patients.

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The post holder is responsible to support for all aspects of the Trust’s infrastructure, including:

· Resolution and management of operational infrastructure incidents and requests assigned in a prompt and efficient manner and within agreed customer SLAs

· Deployment, maintenance, monitoring and troubleshooting of all systems (operating or applications) and hardware in use by the trust

· Management and maintenance of the Trust’s 3rd line infrastructure systems

· Configuration, documentation and control of the digital infrastructure environment to NHS security minimum standards

· Infrastructure Department Compliance to Security standards as defined by the DSPT Toolkit and NHS England’s Cyber Security Team

· Undertake and/or support technical projects as required

· Specialist knowledge in Server and Storage solutions, with focus on virtualised environments, and act as a lead specialist in own area

· Generalist knowledge across a range of infrastructure specialities including Telecoms, Networking or Architecture

Working for our organisation

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Detailed job description and main responsibilities

Please refer to the attached job description for a more detailed information about the associated post

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [email protected]

Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.