Associate International Sales Operation

Role overview

We are seeking a detail-oriented and proactive Associate Sales Operations Executive to support the post-sales operations for our commodity trading business. This role involves end-to-end contract execution, coordination with sourcing and shipping teams, and ensuring smooth documentation, banking, and client interactions related to shipments.

Key responsibilities

• Prepare and issue post-sale sales offers and confirmations to clients.
• Coordinate contract execution and ensure timely performance as per agreed terms.
• Liaise with sourcing teams and clients to monitor shipment schedules and readiness.
• Coordinate with the vessel operations and shipping teams to align shipment schedules, vessel laycans, and loading plans.
• Track and monitor shipment progress, update internal trackers, and maintain accurate shipment records.
• Prepare and compile shipping documents such as invoices, packing lists, certificates of origin, bills of lading, and any custom-specific documents.
• Issue NN documents and forward complete sets to clients within stipulated timelines.
• Prepare documents under Letter of Credit (LC) and Cash Against Documents (CAD) terms; ensure compliance with UCP600 and negotiate documents with banks accordingly.
• Follow up with clients and banks to ensure timely payment realization.
• Maintain and update the Outstanding Payments List (O/S list) and share regular updates with the team.
• Assist in managing internal documentation and reporting workflows using Excel, G-suite, and collaborative tools.
• Digital record keeping.

Candidate requirements

Education:

• Graduate in any discipline.
• Specialization in international business, commodity trade, sales and marketing or related fields will be preferred.

Experience:

• 2–4 years in a similar post-sales or trade operations role within a commodity trading or export-import company.
• Freshers with a strong academic background and a flair to learn will also be considered.

Technical skills:

• Advanced proficiency in Excel, Word, PowerPoint.
• Comfortable using G-suite tools (Sheets, Docs, Drive, etc.).
• Experience with Slack, Notion, Adobe Acrobat/Reader, and internal collaboration systems.

Language skills:

• Good command of English (written and spoken) is essential.
• Knowledge of an additional foreign language such as Russian, Greek, or German will be an added advantage.

Soft skills:

• Strong organizational and time management skills.
• Detail-oriented with a high level of accuracy.
• Effective communicator – written and verbal.
• Ability to multitask and work under tight timelines.

What we offer

• A dynamic and fast-paced work environment in a global commodity trading setup.
• Hands-on exposure to full trade lifecycle and operations.
• Career growth opportunities for the right candidate.