Associate IT Service Analyst
Summary
Provides front-line IT support for staff and affiliates, troubleshooting hardware, software, and network issues while managing tickets and user onboarding.
Michigan Farm Bureau seeks an Associate IT Service Analyst to provide front-line technical support for staff and affiliates in a mission-driven agricultural organization. This role handles tickets, phone, and email requests; troubleshoots hardware, software, and network issues; and supports user onboarding and account management. The analyst documents solutions, contributes to the knowledge base, and assists with small IT projects. Success in this collaborative, member-focused environment requi…