ASSOCIATE, IT SPECIALIST

About Cresset

Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized**—integrated, intentional, and aligned with each client’s vision of success.

We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.

Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron’s among the nation’s top multi-family offices,* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.

Job Description

Cresset is seeking an IT Specialist who report to the IT Director for the company. The primary responsibilities of this role are to ensure the stability, integrity and efficient operation of the IT infrastructure at Cresset.

Key Responsibilities

• Provide technical services and support for Windows Domain, Hosted Exchange and O365 business applications
• Support Azure hosted cloud infrastructure
• Document maintenance for all computer systems and network infrastructure
• Maintain quality service by enforcing organization standards
• Evaluate and recommend IT technology
• Provide end user support within ticketing system resolving in a timely manner
• Adhere to established SLAS while investing and prioritizing tickets
• Assist in documentation of IT processes, procedures and systems
• Phone, A/V, user and system assistance, and support
• Employee onboarding, setup, and imaging
• On call as needed
• May require travel