Associate – Logistics and Warehouse
• Coordinate and follow up on inbound and outbound shipments with freight forwarders, shipping lines, customs brokers, transporters, and 3PL service providers, including Bahri. • Track shipment status from origin to final delivery and ensure timely updates are shared with relevant internal stakeholders. • Monitor freight forwarding activities, including booking confirmation, vessel schedules, container status, customs clearance progress, delivery orders, and final-mile delivery. • Support the review and verification of shipping documents, including bills of lading, commercial invoices, packing lists, certificates of origin, delivery orders, and customs-related documents. • Maintain accurate shipment tracking records and ensure all shipment milestones are updated in the relevant tracking sheets, ERP systems, or logistics platforms. • Follow up with Bahri and other 3PL providers to ensure shipments are handled in line with agreed service levels, delivery timelines, and operational requirements. • Coordinate with internal departments to confirm shipment readiness, delivery priorities, site requirements, and any special handling instructions. • Support customs clearance activities by coordinating required documentation and following up with customs brokers to avoid delays, demurrage, detention, or storage charges. • Monitor potential shipment delays, risks, or exceptions and escalate issues to the relevant stakeholders for timely resolution. • Support the preparation of logistics reports, shipment status updates, delivery summaries, and performance dashboards. • Assist in reviewing freight, transportation, customs clearance, and 3PL invoices against agreed rates, service confirmations, and supporting documents. • Coordinate delivery schedules with warehouses, project sites, vendors, and 3PL partners to ensure smooth receiving and handover of materials. • Support warehouse and receiving teams by providing advance shipment details, packing lists, expected arrival dates, and delivery documentation. • Maintain proper filing and documentation for all logistics transactions, including shipment records, customs documents, delivery notes, and proof of delivery. • Assist in monitoring 3PL and freight forwarder performance, including delivery accuracy, response time, shipment visibility, documentation quality, and issue resolution. • Support the identification of logistics process improvements to enhance shipment visibility, reduce delays, and improve coordination with service providers. • Follow up on containers and shipments to minimize unnecessary demurrage, detention, port storage, and other avoidable logistics costs. • Coordinate with procurement, vendors, and freight forwarders to ensure Incoterms, shipping instructions, and delivery requirements are clearly communicated and followed. • Support the resolution of shipment discrepancies, damaged goods, missing documents, customs holds, or delivery issues in coordination with relevant parties. • Ensure logistics and freight forwarding activities are carried out in compliance with policies, local regulations, customs requirements, and applicable shipping procedures.
• Bachelor’s degree or diploma in Logistics, Supply Chain Management, Business Administration, Operations Management, Industrial Engineering, or any related field. • Professional certifications in logistics, supply chain, or warehousing are preferred. • Excellent Written and Spoken English • Minimum 1–3 years of experience in logistics, freight forwarding, warehouse operations, shipment tracking, or supply chain coordination. • Experience should include coordinating with freight forwarders, 3PL providers, customs brokers, shipping lines, transporters, and vendors. The role requires practical knowledge of import/export documentation, shipment tracking, customs clearance follow-up, delivery coordination, warehouse receiving, cost tracking, and logistics reporting.