Associate Manager, Contract Management
Key Responsibilities
- Manage the end-to-end contract lifecycle from intake, review and approvals to execution, repository management and renewals.
- Manage day-to-day operations on the CLM platform, including workflows, metadata, repository, reporting and data quality.
- Own and streamline contract execution processes, including e-signature, stamping and execution tracking.
- Coordinate with Legal, Sales, Procurement, Finance, Compliance, Risk, InfoSec and other business stakeholders.
- Ensure adherence to SLA/TAT, approval matrices, governance and regulatory requirements.
- Perform/oversee contract abstraction, metadata validation and quality checks, including AI-extracted contract data.
- Develop and improve SOPs, workflows, controls and automation to enhance efficiency.
- Support CLM implementation, migration, enhancements and vendor management.
- Prepare dashboards and reports on contract volumes, TAT, ageing, execution status and compliance.
- Lead/mentor team members and drive operational excellence.
Requirements
- 3-6 years of experience in Contract Management, Legal Operations, CLM or related roles.
- Experience in FinTech, Banking, Financial Services or another regulated industry preferred.
- Hands-on experience with CLM tools such as SpotDraft, Volody, Icertis, Ironclad, DocuSign CLM, Sirion or similar.
- Strong understanding of contract lifecycle and execution processes.
- Excellent stakeholder management, communication and problem-solving skills.
- Strong attention to detail, process orientation and ability to manage multiple priorities.
- Legal qualification (LL.B./LL.M.) is preferred.
Key Skills: Contract Management | CLM | Contract Execution | Legal Operations | CLM Tools | Contract Abstraction | Process Governance | Compliance | Automation | Stakeholder Management
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
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