Associate Manager

We are hiring an Associate Manager to support Solution Practice Operations by optimizing staffing and resource planning across multiple practices. You will work closely with Discipline Leads, Delivery, and Talent Acquisition to resolve competing requests, mitigate staffing risks, and improve processes.

Responsibilities

• Lead full-cycle staffing operations for assigned Solution Practices to keep demand aligned with available capacity
• Coordinate with Discipline Leads to understand demand and supply priorities, current availability, and developing staffing challenges
• Clarify with project teams the role scope, required skills, seniority expectations, timelines, and other staffing specifics
• Recommend flexible staffing options such as part-time allocations, resource rotations, cross-practice collaboration, internal mobility, and external hiring
• Detect capacity shortages, staffing gaps, and potential risks early and propose mitigation strategies
• Balance and deliver on multiple competing staffing requests while staying aligned with business goals
• Cultivate strong relationships with Discipline Leads, Delivery Managers, project stakeholders, Talent Acquisition, and internal partner teams
• Enable clear, consistent communication between stakeholders to drive transparency, alignment, and timely decisions
• Define expectations, hold stakeholders to commitments, and follow up to ensure staffing outcomes are achieved
• Surface staffing issues promptly, provide recommendations, and escalate risks when circumstances require it
• Reinforce staffing best practices and ensure adherence to established operational procedures
• Execute staffing coordination and operational prioritization with minimal oversight
• Review staffing processes to spot inefficiencies and recommend practical improvements
• Ensure staffing information and deliverables remain accurate, high-quality, and on time
• Evaluate staffing trends, resource availability, and operational challenges to support decision-making
• Assist in building and rolling out staffing standards, best practices, and process improvements
• Encourage cross-functional collaboration and knowledge sharing to strengthen overall operations

Requirements

• Minimum 5 years of relevant experience across staffing, recruitment, resource management, HR, or business operations, preferably in consulting, professional services, or IT services
• At least 2 years of experience operating in Senior, Lead, Manager, or Owner-level roles
• Demonstrated record of managing engagements involving teams of 5+ full-time employees
• Strong stakeholder management capability with effective collaboration across organizational levels
• Ability to independently prioritize multiple threads of work and deliver results in a dynamic, fast-paced setting
• Strong analytical and problem-solving skills, including assessing risks, comparing options, and recommending solutions
• Creative and proactive, solution-oriented approach that challenges standard staffing methods
• High attention to detail with strong organization, ownership, and accountability
• Proven ability to influence and align stakeholders and drive decisions without formal authority
• Comfort working with minimal supervision while contributing to a collaborative team environment
• Fluent English (B2) with strong verbal and written communication skills

Nice to have

• Professional certification relevant to staffing, HR, or operations is a plus

Benefits

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn