Associate Manager

We're seeking a self-motivated, outcomes-focused Associate Manager to support staffing and resource coordination efforts spanning Solution Practices, covering Technology Consulting (eCommerce, CMS platforms, and related technologies), Digital Marketing, and additional practice areas. The right candidate brings background in staffing, recruitment, resource management, HR, or business operations, paired with strong communication, analytical, and stakeholder-handling capabilities. This position calls for someone able to operate within a fast-moving, ever-changing setting, juggle competing demands, and craft inventive staffing solutions that serve business priorities

Responsibilities

• Manage end-to-end staffing functions across designated Solution Practices, keeping project demand and resource supply in consistent balance
• Collaborate closely with Discipline Leads to grasp supply-and-demand priorities, resource availability, and developing staffing obstacles
• Team up with project groups to pin down role specifications, required competencies, experience thresholds, timelines, and other essential staffing particulars
• Suggest inventive staffing tactics, including part-time roles, resource rotation, cross-practice teamwork, internal transfers, and outside recruitment
• Spot staffing shortfalls, capacity restrictions, and emerging risks ahead of time, proposing fitting mitigation measures
• Juggle numerous competing staffing demands at once, guaranteeing on-time delivery that supports broader business aims
• Cultivate and preserve relationships built on trust with Discipline Leads, Delivery Managers, project stakeholders, Talent Acquisition, and other internal groups
• Enable smooth communication among stakeholders to foster transparency, alignment, and prompt decision-making
• Establish clear expectations, enforce accountability, and track commitments to guarantee staffing goals are reached
• Convey staffing issues clearly, propose solutions, and escalate risks whenever the situation calls for it
• Encourage steady application of staffing best practices and formal operational procedures
• Manage operational priorities and staffing tasks with limited supervision
• Review staffing procedures to spot inefficiencies and suggest realistic, workable enhancements
• Uphold accuracy, quality, and punctuality across staffing-related data, updates, and outputs
• Examine staffing patterns, resource availability, and operational hurdles to inform sound decision-making
• Help shape and roll out staffing standards, best practices, and process enhancements
• Foster cross-functional teamwork and knowledge exchange to boost overall operational performance

Requirements

• At least 5 years of applicable background in staffing, recruitment, resource management, HR, or business operations, ideally gained within an IT services, consulting, or professional services setting
• A minimum of 2 years spent in Senior, Lead, Manager, or Owner-level capacities
• Demonstrated history overseeing engagements for teams comprising 5 or more full-time staff
• Solid stakeholder management capability, with skill collaborating effectively across varied teams and organizational tiers
• Capacity to independently handle multiple priorities and produce results in a fast-paced, continuously shifting environment
• Strong analytical and problem-solving skill set, covering risk identification, option evaluation, and effective solution recommendations
• A proactive, inventive, solution-focused approach, with the ability to look past conventional staffing methods
• Strong organizational capability, careful attention to detail, and a high degree of ownership and accountability
• Skill influencing stakeholders, enabling alignment, and driving decisions absent direct authority
• Capacity to operate independently with minimal guidance while sustaining a cooperative, team-focused style
• Fluent English (B2) paired with excellent spoken and written communication abilities

Nice to have

• Holding a relevant professional certification, which would add meaningful value to your application

Benefits

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn