Associate Manager

We are seeking an Associate Manager to drive staffing and resource management across Solution Practices in a fast-moving environment. You will align demand and capacity with Discipline Leads and project teams, ensure clear stakeholder communication, and apply creative staffing options to meet business needs.

Responsibilities

• Oversee end-to-end staffing operations across assigned Solution Practices to keep project demand and resource supply in balance
• Collaborate with Discipline Leads to align on demand and supply priorities, resource availability, and upcoming staffing challenges
• Partner with project teams to define role needs, required skills, experience levels, timelines, and other key staffing inputs
• Propose creative staffing solutions, including part-time allocations, rotations, cross-practice collaboration, internal mobility, and external hiring
• Identify staffing gaps, capacity constraints, and emerging risks early, then recommend practical mitigation options
• Manage multiple simultaneous staffing requests while meeting timelines aligned with business objectives
• Build and maintain trust-based relationships with Discipline Leads, Delivery Managers, project stakeholders, Talent Acquisition, and other internal teams
• Facilitate transparent communication across stakeholders to support alignment and timely decisions
• Set expectations, reinforce accountability, and follow up on commitments to ensure staffing goals are met
• Communicate staffing constraints clearly, provide recommendations, and escalate risks when appropriate
• Promote consistent use of staffing best practices and established operational procedures
• Coordinate staffing activities and operational priorities with minimal oversight
• Monitor staffing workflows to uncover inefficiencies and suggest actionable process improvements
• Maintain high accuracy, quality, and timeliness for staffing-related data, updates, and deliverables
• Analyze staffing trends, resource availability, and operational obstacles to enable informed decision-making
• Contribute to defining and implementing staffing standards, best practices, and process enhancements
• Support cross-functional collaboration and knowledge sharing to improve operational effectiveness

Requirements

• At least 5 years of relevant experience in staffing, recruitment, resource management, HR, or business operations, ideally in IT services, consulting, or professional services
• Minimum 2 years of experience in Senior, Lead, Manager, or Owner-level roles with demonstrated scope and accountability
• Proven ability to manage engagements supporting teams of 5 or more full-time employees
• Strong stakeholder management skills with the ability to collaborate across teams and organizational levels
• Demonstrated ability to juggle multiple priorities and deliver outcomes in a fast-paced, constantly changing environment
• Solid analytical and problem-solving abilities, including risk identification, option evaluation, and solution recommendations
• Proactive and creative, solution-focused mindset with the ability to go beyond standard staffing approaches
• Excellent organizational skills with close attention to detail, ownership, and accountability
• Ability to influence stakeholders, build alignment, and drive decisions without direct authority
• Ability to work independently with minimal supervision while staying collaborative and team-oriented
• Fluent English (B2) with excellent written and verbal communication skills

Nice to have

• Relevant professional certification that strengthens your qualifications

Benefits

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn