Associate Manager

We are looking for an Associate Manager to run staffing workflows across Solution Practices and keep delivery teams properly resourced. You will align stakeholders on demand, availability, and timelines, improve staffing practices, and manage risks while handling multiple requests.

Responsibilities

• Direct staffing operations across assigned Solution Practices to keep resource supply aligned with project demand
• Align with Discipline Leads on demand and supply priorities, current availability, and emerging staffing concerns
• Work with project teams to confirm role requirements, needed skills, experience levels, timelines, and other staffing details
• Suggest alternative staffing approaches, including part-time assignments, rotations, cross-practice collaboration, internal mobility, and external hiring
• Anticipate staffing shortfalls, capacity limits, and delivery risks and recommend mitigation plans
• Prioritize and handle multiple staffing needs in parallel while meeting timelines and business goals
• Develop and sustain trusted relationships with Discipline Leads, Delivery Managers, project stakeholders, Talent Acquisition, and internal teams
• Drive transparent stakeholder communication to support alignment and faster decision-making
• Establish clear expectations, ensure accountability, and follow up on commitments to meet staffing objectives
• Raise staffing challenges with clear recommendations and escalate risks when needed
• Champion staffing best practices and support consistent use of operational procedures
• Organize staffing activities and operational priorities with limited supervision
• Assess staffing processes for inefficiencies and propose actionable improvements
• Keep staffing-related information, updates, and deliverables accurate, timely, and high quality
• Interpret staffing trends, resource availability, and operational blockers to inform decisions
• Support the creation and rollout of staffing standards, best practices, and process improvements
• Enable cross-functional collaboration and knowledge sharing to improve operational effectiveness

Requirements

• 5+ years of relevant experience in staffing, recruitment, resource management, HR, or business operations, ideally within IT services, consulting, or professional services
• 2+ years of experience in Senior, Lead, Manager, or Owner-level roles with responsibility for outcomes
• Track record of managing engagements for teams with 5+ full-time employees
• Strong stakeholder management skills and the ability to collaborate across teams and seniority levels
• Ability to manage multiple priorities independently and deliver results in a rapidly evolving environment
• Strong analytical and problem-solving skills, including identifying risks, assessing alternatives, and recommending actions
• Proactive, creative, solution-oriented mindset that goes beyond standard staffing approaches
• Strong organizational skills with attention to detail and a high level of ownership and accountability
• Ability to influence and align stakeholders and drive decisions without direct authority
• Ability to work with minimal supervision while maintaining a collaborative, team-oriented approach
• Fluent English (B2) with excellent written and verbal communication

Nice to have

• Relevant professional certification that adds value to your profile

Benefits

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn