Associate Manager

We're on the search for an initiative-taking, performance-oriented Associate Manager to assist with staffing and resource allocation activities across Solution Practices, encompassing Technology Consulting (eCommerce, CMS platforms, and related technologies), Digital Marketing, and other practice segments. The successful candidate will bring experience in staffing, recruitment, resource management, HR, or business operations, alongside solid communication, problem-solving, and stakeholder engagement abilities. This position demands someone comfortable operating in a fast-paced, shifting landscape, balancing competing demands, and devising inventive staffing approaches to meet business requirements

Responsibilities

• Handle comprehensive staffing operations throughout assigned Solution Practices, keeping project needs and resource supply properly matched
• Partner directly with Discipline Leads to gain insight into demand and supply priorities, resource availability, and arising staffing difficulties
• Work alongside project teams to define role criteria, essential skills, experience benchmarks, timelines, and other important staffing information
• Propose creative staffing options such as part-time roles, resource rotations, cross-practice partnerships, internal transfers, and external recruitment
• Flag staffing shortages, capacity bottlenecks, and potential risks proactively, suggesting appropriate corrective measures
• Oversee several competing staffing requests at the same time, ensuring prompt delivery that supports organizational objectives
• Develop and maintain trustworthy relationships with Discipline Leads, Delivery Managers, project stakeholders, Talent Acquisition, and other internal functions
• Support clear dialogue among stakeholders to encourage transparency, alignment, and timely choices
• Define clear expectations, maintain accountability, and monitor follow-through to ensure staffing targets are met
• Clearly relay staffing concerns, suggest potential fixes, and raise risks to leadership when warranted
• Encourage uniform adherence to staffing best practices and recognized operational workflows
• Manage operational priorities and staffing responsibilities with reduced supervision
• Track staffing workflows to uncover inefficiencies and recommend practical improvements
• Ensure precision, quality, and punctuality across all staffing-related documentation, updates, and outputs
• Study staffing patterns, resource availability, and operational obstacles to enable informed decisions
• Help design and deploy staffing standards, best practices, and workflow enhancements
• Encourage cross-team cooperation and knowledge sharing to elevate operational performance overall

Requirements

• A minimum of 5 years of pertinent experience in staffing, recruitment, resource management, HR, or business operations, ideally within an IT services, consulting, or professional services context
• At least 2 years operating in Senior, Lead, Manager, or Owner-level functions
• Clear history of managing engagements involving teams of 5 or more full-time employees
• Strong capability in stakeholder management, collaborating successfully across diverse teams and organizational levels
• Ability to manage multiple priorities independently and produce results within a fast-moving, continually changing environment
• Solid analytical and problem-solving competencies, including spotting risks, weighing options, and suggesting workable solutions
• A forward-thinking, creative, solution-driven mentality, capable of extending beyond typical staffing methods
• Strong organizational ability, meticulous attention to detail, and a high standard of ownership and accountability
• Capability to sway stakeholders, build alignment, and push decisions forward without formal authority
• Capacity to function independently with minimal direction while remaining collaborative and team-oriented
• Fluent English (B2) alongside strong verbal and written communication skills

Nice to have

• Possessing a relevant professional certification would serve as a worthwhile addition to your candidacy

Benefits

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn