Associate - OOG (Logistics Operations Coordinator)
Posted
Description
Associate – OOG (Logistics Operations Coordinator)
Location: Irving, TX (On-site)
Job Type: Full-Time
FLSA Status: Non-Exempt (Hourly)
Compensation: $25.00 per hour
About LOTTE Group: Founded originally in 1967 as a food business in South Korea, Lotte has expanded their business into retail, tourism, services, chemicals and construction to build a diversified and successful business portfolio. Additionally, Lotte is actively engaged in businesses in Asia, Europe and North America and is expanding its operations throughout the Americas and in emerging economies.
About LOTTE Global Logistics: Since 1988, LGL has expanded continually into a comprehensive logistics company by accumulating operational know-how on land, sea and in the air. Today, we operate logistics networks throughout the world. We utilize superior IT services to provide wide-ranging customized logistics services, such as courier, land transportation, 3PL, harbor logistics and international logistics. LGL is launching a major North America Logistics Expansion that includes Truck Brokerage, Intermodal, Warehousing, Drayage, Freight Forwarding and Rail Carload Services. ()
The Role
As a Logistics Operations Coordinator, you are the real-time support behind our live dispatch operations. You will monitor loads and shipments in transit, stay in close contact with carriers, drivers, and permit and escort providers, and keep our tracking systems and paperwork current and accurate. When a delay or exception comes up, you help coordinate the response and keep everyone informed. The work is detail-driven and no two days look exactly the same.
Key Responsibilities:
- Prepare, organize, and file shipping paperwork, including bills of lading (BOLs), permits, and rate confirmations.
- Identify delays, disruptions, and exceptions as they happen, and help coordinate and communicate the response.
- Update dispatch tools, spreadsheets, and logistics software so information stays accurate and available to the team.
- Communicate status updates clearly to internal team members and external partners.
- Support the dispatch and operations team with day-to-day coordination tasks and follow-ups.
- Travel occasionally to project sites to support on-the-ground coordination as needed.Perform other related duties and ad-hoc projects as assigned by leadership.
Required Qualifications:
- High school diploma or equivalent (GED).
- Strong written and verbal communication skills, including comfort handling a high volume of phone and email contact.
- Solid organization and attention to detail, with the ability to track many moving pieces at once.
- Ability to prioritize and coordinate effectively under deadlines.
- Comfort working with computers, including email, spreadsheets, and web-based software, and a willingness to learn new logistics tools.
Preferred Qualifications:
- Experience in logistics, dispatch, transportation, freight, supply chain, customer service, or a similarly fast paced coordination role.
- Familiarity with heavy-haul, oversize/overweight (OSOW), permitting, or escort coordination.
- Experience with transportation management systems (TMS), tracking platforms, or Microsoft Excel.
- Comfort communicating with drivers, carriers, or field partners.
Physical Demands & Work Environment
- Ability to sit, stand, and walk for extended periods in an office environment.
- Must be able to lift up to 15 pounds at times.
- Ability to access and safely navigate each department and operational site.
- Travel: The employee must be able to travel to additional sites and offices up to 10%, as needed for company expansion.
Benefits
- Medical, Dental, and Vision Insurance
- Life and AD&D Insurance (company-paid)
- Short-Term and Long-Term Disability Insurance (company-paid)
- 401(k) Retirement Plan with Company Match
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Paid Holidays
Employment Conditions & Equal Opportunity
Job Offers are contingent upon the successful completion of all required pre-employment screenings, which may include but are not limited to background checks, drug/alcohol testing, and fit-for-duty testing.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
LGLNA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by applicable law.