Associate Product Manager (APM)
About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.
We are looking for a POSITION, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”
What Will Be Challenging
Please read this carefully - it’s here to help you self-select.
Expectations are high and visible
Problems may be ambiguous and fast-moving
Priorities can change as the business scales
Feedback is direct and frequent
Performance is measured by results, not intentions
If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.
Responsibilities:
Own day-to-day management of assigned Zoho One modules (CRM, Inventory, Desk), including configuration, workflow automation, and blueprint design
Act as point of contact for internal stakeholder requests across Sales, Ops, and Merchandising, triaging tickets and translating them into clear requirements
Facilitate stakeholder meetings to gather requirements, align priorities, and communicate scope/trade-offs
Write and maintain product requirement documents (PRDs), user stories, and workflow documentation
Query databases using SQL to validate data, generate reports, and support dashboard/BI needs
Coordinate backlog grooming, sprint planning, and UAT cycles together with the dev team
Monitor module performance post-launch and drive continuous improvement based on user feedback
Support broader Product initiatives (automation workflows, integrations) as needed
Requirement & Qualifications:
Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or a related field
1-3 years of experience in product management, business analysis, systems administration, or a related role (fresh graduates with strong internship/project experience may be considered)
Proficient in SQL, with the ability to write intermediate to advanced queries
Hands-on experience with Zoho One (CRM, Inventory, Deals, Books) or comparable CRM/ERP (Salesforce, hubspot, odoo) platforms strongly preferred
Proven ability to manage stakeholder relationships and translate business needs into actionable product requirements
Familiarity with agile/sprint methodologies and backlog management
Strong written and verbal communication skills, able to bridge technical and non-technical audiences
Detail-oriented, organized, and capable of managing multiple concurrent workstreams independently