Associate Product Manager - Flights Funnel

Associate Product Manager - Flights Funnel Role:

About the Function:

Flights is MakeMyTrip's flagship business, serving millions of travellers across domestic and international routes. The Flights Funnel team owns the customer journey from discovery to booking: how travellers find flights, evaluate options, trust the price and complete the purchase, across app, web and mobile web.

We are reimagining this journey with AI-led experiences, sharper personalisation, faster and more reliable pages, and smarter monetisation through offers, payments and add-ons.

The Funnel team combines deep customer understanding, data-driven decision making and close partnership with engineering, design, analytics and supply. Product managers, designers, engineers and analysts work together to build experiences that convert and delight.

About the Role:

We are looking for an Associate Product Manager to own features and improvements that shape how travellers discover, evaluate and book flights. This role requires strong product thinking, a sharp analytical mindset, attention to detail and the drive to take work from idea to launch.

You will work closely with a senior PM, engineering, design and analytics to identify friction in the journey, run experiments and ship improvements that move conversion, engagement and revenue.

What will you be doing:

- Own the roadmap and delivery for a defined area of the funnel, and shape its direction and priorities in line with the overall funnel strategy.

- Identify friction and drop-offs in the booking journey through data, customer feedback and competitor benchmarking, and turn them into well-scoped product opportunities.

- Write clear PRDs and detailed user stories, and groom them in depth with tech so edge cases are covered before development, not after go-live.

- Work with design to craft simple, high-converting experiences across app, web and mobile web.

- Define hypotheses and success metrics, run A/B experiments, and read the results with rigour before drawing conclusions.

- Track funnel metrics such as search-to-book conversion, step-wise drop-offs by channel, platform and region, page performance and revenue per booking. Build dashboards and keep them current.

- Use AI tools to speed up analysis, research and routine work, and contribute ideas for AI-led booking and discovery experiences.

- Support launches of new features and experiences across the funnel, working with business, marketing and supply teams.

- Run execution from concept to launch and post-launch optimisation, and flag risks and delays early.

Qualification & Experience:

- Engineering or Management graduates from reputed institutes with 1 - 3 years of experience in product management, product analytics or growth roles in a consumer-facing, technology-enabled business.

- Experience working with data. Proficiency in Excel, PowerPoint and SQL is expected, along with the habit of checking your own numbers before sharing them.

- Understanding of agile product development, including requirement definition, prioritisation and metric tracking.

- Experience with A/B testing and product analytics tools such as Google Analytics, Adobe Analytics, Mixpanel or Microsoft Clarity will be an added advantage.

- Exposure to travel, e-commerce or marketplace funnels will be an added advantage.

- Familiarity with the Indian consumer and travel market is a plus.

You will operate at the intersection of:

- Consumer Product - Growth - Data Science - AI-powered Experiences

- Conversion - Engagement - Monetisation

- Customer Understanding - Data-Driven Decision Making

You will find high-impact opportunities, validate solutions quickly and ship products that create measurable value for customers and the business.

Key Success Metrics:

- Strong product thinking, with the ability to turn ambiguous problems into structured solutions.

- Strong analytical mindset, with the ability to work with large datasets, sanity-check your own outputs and deliver insights and recommendations, not just numbers.

- Attention to detail and speed of execution, with updates shared before you are asked.

- Curiosity about GenAI and its application to travel discovery and booking.

- Ability to collaborate across engineering, design, analytics, business and supply teams.

- High ownership mindset, with the ability to drive work independently from ideation to launch and communicate delays early.