Associate Project Manager
Description
About the Role:
The Associate Project Manager will be the main touchpoint for employees and visitors at the Riverfront Corporate Headquarters office. This position will manage access control and guest safety while remaining obsessed with the customer experience of those served.
**This position is on-site at our Little Rock, Arkansas office.
What You’ll Do:
Security Presence
Manage and provision access control credentials within an enterprise level access control platform, including processing access requests, printing identification cards and troubleshooting access issues for employees.
Respond to requests for information from employees, customers and vendors and escalate information appropriately.
Monitor CCTV feeds and alarm notifications for the HQ facility and remote locations.
Respond to onsite emergencies or security disturbances
Front Desk Operations
Serve as the primary point of contact for all visitors, ensuring a warm, professional welcome.
Manage the main phone line, route calls and respond to general inquiries.
Manage mail and package delivery
Office Logistics
Partner with Facilities team to maintain a safe, clean and compliant work environment.
Assist with special projects and corporate functions as needed.
Do you have:
3–5 years of experience in organizational security, office coordination, facilities support, project coordination, or a related role.
Strong customer service and communication skills, including the ability to interact professionally with employees, visitors, vendors, and building partners.
Strong organization, follow-through, and attention to detail.
Ability to coordinate multiple requests, schedules, and project tasks.
Proficiency with Microsoft Office.
Sound judgment and discretion when handling visitor information or security-related matters.
Experience working with electronic access control software.
Familiarity with CCTV platforms for video review and system support.
Ability to thrive in emergency situations.
Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%
Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier