Associate - QA Reviewer
Posted
Summary
Reviews property insurance claim estimates and files for accuracy, consistency, and compliance with client instructions and SLAs before submission to clients, coordinating with field adjusters on corrections. Requires 2+ years of property estimating/adjusting experience, including Xactimate/XactAnalysis; onsite in Pune.
We’re looking for experienced property QA file reviewers to evaluate estimates and claim files for accuracy and consistency, ensure quality and compliance with client instructions and service level agreements, and communicate with field adjusters to recommend solutions and ensure corrections are made. This role is ideal for detail-oriented professionals with strong Xactimate/XactAnalysis and property claims experience.
- Conducts thorough and accurate review of estimates before submission to our clients.
- Claims could include both personal and commercial lines of business.
- Reviews and verifies claim information to ensure the proper processing in accordance with established quality standards.
- Reads and interprets customer and vendor specifications.
- Reviews transactions and compares to the source documents to resolve errors and provides proper feedback.
- Verifies corrected material from the field adjuster and makes corrective recommendations.
- Remains up to date with QA industry standards, principles and practices.
- Continuing education and development of skills.
- 2+ years of experience in estimating and/or property adjusting
- Xactimate/XactAnalysis: 2+ years of experience.
- Excellent written and verbal communication skills.
- Strong analytical ability and attention to detail.
- Must possess critical thinking, interpersonal, problem solving, teamwork, and organizational skills.
- Demonstrates excellent work ethic and focus on work, tasks, priorities and improving the QA process.