Associate Quality Engineer (IC1)

At ClassLink, we believe learning should be accessible, engaging, and empowering for every student, every educator, everywhere. That’s why we build secure, intuitive tools that empower more than 26 million students and educators worldwide. From simplifying access with single sign-on, to advancing equity with usage analytics, to automating secure rostering, our platform helps schools focus on what matters most: teaching and learning.

We’re not just building tools, we’re building what’s next in education. By removing barriers and enabling data-driven decisions, our solutions help educators lead with confidence and students thrive in and out of the classroom every day.

Our team is driven by purpose and grounded in three core values:

• Strive to Grow - always learning, improving, and innovating.
• Deliver Worthwhile Experiences - for our users, our partners, and each other.
• Contribute with Heart - putting people first in everything we do.

These values shape how we work, innovate, and support the communities we serve. If you’re ready to do work that makes a real difference, and grow alongside a team that values collaboration, support, and continuous improvement. ClassLink is the place for you.

The Associate Quality Engineer (IC1) supports the delivery of secure, reliable, high-quality software by executing manual and automated testing, maintaining test assets, using AI-assisted testing tools, and identifying defects. Working with Engineering, Product, Infrastructure, and other teams, this early-career role validates product functionality and helps ensure established requirements and quality standards are met. Success requires analytical thinking, attention to detail, communication, curiosity, and a commitment to continuous learning.

Key Responsibilities

AI-Enabled Quality Engineering & Technical Excellence

• Execute manual and automated testing activities to validate product functionality, quality, and release readiness.
• Develop and maintain test cases, test collections, automated tests, and test data that provide appropriate coverage for assigned features.
• Utilize AI-assisted testing tools to improve testing efficiency, documentation quality, and test artifact generation while exercising sound engineering judgment to validate AI-generated outputs for accuracy and completeness.
• Apply established quality engineering practices, responsible AI validation principles, and testing standards to ensure reliable, secure, and high-quality software.

Accountability & Results

• Support the implementation of testing strategies that validate functional, integration, acceptance, smoke, regression, API, end-to-end, and non-functional requirements for assigned products and features.
• Execute automated and manual test suites that improve release confidence and verify application quality throughout the software development lifecycle.
• Assist engineering teams in reproducing, analyzing, and troubleshooting software defects while supporting timely resolution and release readiness.

Operational Excellence & Continuous Improvement

• Contribute to test automation, CI/CD quality gates, and engineering workflows that improve testing efficiency and release quality.
• Maintain technical documentation, test assets, quality metrics, and reusable testing components that support consistent quality engineering practices.
• Develop proficiency in modern testing frameworks, AI-enabled testing capabilities, observability concepts, and quality engineering methodologies through hands-on application and continuous learning.
• Identify opportunities to improve testing processes, automation, defect prevention, and overall product quality through continuous improvement.

Collaboration & Communication

• Partner with Engineering, Product Management, Developer Experience, Infrastructure, and fellow Quality Engineers to identify quality risks early in the development lifecycle.
• Participate in Agile ceremonies while communicating testing progress, quality concerns, release readiness, and technical recommendations.
• Participate in design discussions, code reviews for testability, and quality planning activities to promote shift-left quality practices.
• Actively seek feedback, share technical knowledge, and collaborate with teammates to strengthen quality engineering practices and continuously improve product quality.

This role is remote with quarterly in-person strategy meetings.

NOTE: This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as assigned to meet the ongoing needs of the organization.