Associate Registrar of Student Services (52544)

Job Summary/Description/Physical Demands

• Administers and provides direction to the Office of The Registrar staff in goal setting, assists in departmental planning, identifies and solves operational and/or personnel challenges, clarifies expectation, and evaluates personnel and processes.

• Interacts with departments and faculty to resolve challenges, implements new procedures and ensures consistency, and evaluates programs and service to enable responses to changing priorities.

• Develops and presents training workshops for support staff members to update knowledge, upgrade skills, and ensure quality services and maintains office procedural documentation.

• Serves on ad hoc and/or high-level committees to represent the Office of the Registrar and strengthen communication between various campus constituencies.

• Enforce established policies and make recommendation for policy change when appropriate.

• Serves as a University FERPA expert including providing training opportunities for University staff, faculty, and student employees.

• Supports and serves students, academic advisors, staff, faculty, and administrators by interpreting and clarifying University Policies regarding graduation requirements.

• Maintains the academic integrity of the application for graduation process by managing the process that compares the student’s academic record with established degree requirements.

• Contributes to the success of commencement and graduation ceremonies by overseeing the preparation of the printed commencement program with a list of degree candidates and their scholastic honors.

• Serves on the Commencement Committee, and assists in the set-up, during, and after the commencement ceremonies.

• Oversees the final graduation process by reviewing final graduation deficiencies, notifying graduation candidates of deficiencies and steps to resolution.

• Posting of degrees to the official transcript, uploads graduation file to Parchments Digital Diploma Service, and develops the final graduation list.

• Schedules and submits enrollment and graduated student information to the National Student Clearinghouse and resolves clearinghouse inquiries and discrepancies.

• Resolves problems and enhances various processes, projects, procedures, etc. by employing critical thinking skills and creativity.

• Develops a competent, productive, and effective staff by selecting and supervising, directly and through delegation, assigned staff.

• Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds.

• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and or courses required by the University Registrar.

• Develops and implements systems to maintain student academic records; on-lie degree audit reporting system; administers storage, security, accuracy, and preservation of academic credentials in accordance with University policy, accreditation standards, and privacy laws.

• Interprets and enforces academic rules and regulations; monitors academic standing; coordinates probation, suspension, and dean’s lists, as appropriate.

• Manages operational activities of grade process, coordinates academic information for graduation and degree audit processes.

• Manages and maintains all aspects of the catalog updates.

• Maintains and disseminates updates of the academic calendar, and updates system registration rules accordingly.

• Oversees all registration related activities as related to the duties and responsibilities within the department.

• Contributes to the overall success of the Office of the Registrar by performing all other duties and responsibilities as assigned.