Mashreq

Discussion

Associate\..Retail Banking Ops-Cards Operations Acq

Open 17d

  • Possess an understanding of payment processing, regulations and processes and uses his/her knowledge in relevance to merchant onboarding and configuration

  • Complete understanding of policy and procedures related to onboarding of POS/ECom merchants and ensure adherence to policy

  • Understanding pre-screening of Merchant Agreements, KYC documents, Trade license, MOA, performing of system related checks etc. and raise exceptions if any

  • Merchant communication and issue resolution are done on time and timely follow up and closure is done to issues.

  • Complete awareness of policies and procedures for onboarding of new merchants / existing merchants for both POS and E-commerce businesses.
  • Ensure all documents ( merchant agreements, trade licence, passport copies, ID documents, MOA, Board resolution etc) required for onboarding are duly submitted as per the check list
  • Ensure the documents are completed in all respects
  • Perform all system related and negative checks
  • Raise exceptions and seek compliance approval wherever required
  • Knowledge of general banking with good experience in merchant onboarding procedures and the local policies.
  • 1-3 years of cards domain/multi-discipline banking experience.
  • Good communication skills (both written & verbal),Good analytical thinking/interpersonal skills
  • Strong knowledge on MS Office tools, MIS reporting and analysis
  • Hands on experience in any card management system
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