Associate/Senior Associate, Fieldwork

Verian is looking for an Associate/Senior Associate to join our Operations division.

The successful candidate will need to be excited about working on high-profile and complex projects, and be able to handle multiple tasks and work to tight deadlines.

Responsibilities:

• Manage fieldwork including briefing, training, recruiting and supervising interviewers, recruiters and vendors.
• Oversee the recruitment, coordination and performance of interviewers, recruiters and vendors.
• Manage project tasks such as questionnaire reviews, recruitment screeners and survey link checking.
• Track project and fieldwork progress.
• Manage project timelines and deliverables.
• Timely escalation of any risks or challenges relating to fieldwork and projects.
• Attend fieldwork observations.
• Conduct interviewer and vendor audits and accreditation.
• Ensure compliance with Verian’s quality standards, including quality control of fieldwork, data protection and project management practices.
• Support in finance-related activities, including purchase orders (POs), invoicing and other administrative matters.
• Liaise and negotiate with internal and external vendors on costing matters.
• Assist in sourcing for new vendors/ service providers/ software/ platforms.

Key Requirements:

• Minimally Diploma or equivalent in any field.
• Preferably at least 2 years of experience in fieldwork operations.
• Good time management, organisational skills and attention to detail.
• Strong interpersonal, analytical thinking and problem-solving skills.
• Organised, meticulous, deadline driven and able to multi-task.
• Works well under pressure, with the patience and perseverance to see through projects with long timelines.
• Strong verbal, written and presentation skills.
• Bilingual – English and mother tongue (Chinese/Malay/Tamil).