Associate SOC Analyst
Summary
Entry-level SOC analyst role at NCC Group in Madrid, triaging security alerts in the Event Monitoring Centre and escalating threats to senior analysts. Works with SIEM tools (Splunk preferred), IDS logs, and cloud platforms (AWS, GCP, OCI). This is an on-site position with no remote option; the candidate will support customer tuning rules and SOC documentation.
- Monitor the ITSM platform for new alerts, schemas and tickets
- Monitor the SIEM Logs, IDS Logs and Managed Intelligence sources.
- Identify potential threats, vulnerabilities, and indicators of compromise.
- Initiate escalation procedures to counteract potential threats and vulnerabilities.
- Escalate to R2 analysts, Team Lead or senior analyst should further clarification or four eyes be required.
- Provide incident remediation and prevention recommendations to customers using established procedures and analyst experience.
- Document and adhere to security monitoring processes.
- Suggest process and procedure improvement based on working requirements to streamline processes.
Customer Service and Escalation:
- Exceed customer expectations by always delivering exceptional customer service.
- Be the initial point of contact for alerts and schemas triaged.
- Contribute to the creation and maintenance of security documentation, including incident response playbooks, standard operating procedures, and knowledge base articles.
- Compile and review service-focused reports for effective communication.
- Contribute to the creation and maintenance of security documentation, including incident response playbooks, standard operating procedures, and knowledge base articles.
- Be susceptible to mentoring from senior analysts
- Contribute practical insights to the analysis of common security incidents.
- Maintain working relationships with the Analytic Development and Security Engineering teams.
- Collaborate with shift partners to provide a high quality of service.
- Perform additional assigned duties as required.
- Flexibility to quickly learn and adapt to new security tools, technologies, and processes.
- Process Data Schema Review data loss prevention alerts
- Strong analytical and problem-solving skills.
- Good communication skills, both written and verbal.
- Ability to work collaboratively as part of a team.
- Keep up to date with latest emerging threats and APT groups.
- Ability to be mentored by senior analysts.
- Understanding of common network protocols and tools.
- Understanding of Linux operating systems.
- Understanding of Content Delivery Networks
- Understanding of the CIA triad and how it interacts with security
- Understanding of cloud technologies – AWS, GCP, OCI
- Experience with documenting both high level and technical customer facing information.
- Confidence providing critical/sensitive information accurately.
- Contacting key stakeholders during major incidents
- Awareness of the MITRE ATT&CK framework
- Pedigree in performing in-depth analysis of security alerts.
- Assess customer impact through investigation and work with senior analysts for resolution.
- Basic understanding of Personal Identifiable Information
- Initiate escalation procedure for potential threats
- Ability to interpret threat priority against the cyber kill chain.
- Provide appropriate mitigation and remediation steps.
- Hands-on experience with Security Information and Event Management (SIEM) platforms preferably Splunk.
- Knowledge of cloud products and log events such as AWS, OCI, GCP.
- Knowledge of cloud vulnerability tools such as Wiz
- CompTIA Security+
- CompTIA Network +
- Security Blue Team Level One
- AWS Cloud Practitioner
- MAD20 Att&ck Fundamentals
- Flexible Working: Balance your work and personal life with our flexible working options.
- Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.
- Medicash & Critical Illness Scheme
- Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme.
- Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities.
- Green Car Scheme: Drive green and save money with our eco-friendly car scheme.
- Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme.
- Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet.
- Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.