Associate Systems Engineer - Service Desk
Posted Updated 6
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Summary
Kinetic IT is hiring an Associate Systems Engineer to provide Level 2 support on its ICT Service Desk, driving incident management, delivering technical implementations, and resolving end-user issues in a large environment supporting critical Federal Government services.
About The Role: As an Associate Systems Engineer – Level 2 Support with Kinetic IT, you will provide technical support to customers and engineers, helping drive effective Incident Management within the ICT Service Desk. You will work within a large and complex environment supporting critical Federal Government services. As a key member of the team, you will be responsible for delivering technical implementations and resolving issues for end users, while balancing service-level requirements with…