Associate Technical Consultant
Salary: RM 3,000 – RM 4,500 per month
About the role
Associate Technical Consultant providing project implementation and technical support during customers' evaluations and project rollout.
Key responsibilities
Project implementation and technical support during customers' evaluations and project rollout
Interface with sales team members, customers, prospects, and reseller partners on an as-needed basis
Keep detailed and accurate notes of all post-sales and support related activities
Work with research and development organization to improve products by providing feedback on customer needs and requirements
Maintain high customer satisfaction facilitating positive long-term relationships and high potential for repeat business
Appliance OS installation, hardening and QC testing on product features
About you
Strong technical knowledge in LINUX is a must
Technical knowledge in networking, system administration and security will be an added advantage
Knowledge of python scripting will be an added advantage
Diploma or Degree in Computer Science / Information Technology or equivalent
At least 1 year of working experience in the related field
Ability to work independently and efficiently, managing timelines and expectations
Strong communication in English
MCSA/MCSE/RHCSA/RHCSE/VCP/CCNA certification is an advantage