Policy Entry Specialist
Launch your insurance career with a company that values accuracy, teamwork, and exceptional customer service.
We are seeking a detail-oriented Policy Entry Specialist to join our team. This role is ideal for someone who enjoys administrative work, thrives in a fast-paced environment, and takes pride in producing accurate, high-quality results. The Policy Entry Specialist plays a key role in ensuring insurance policies are processed efficiently and accurately while supporting both internal and external customers.
What You'll Do
Policy Processing Responsibilities
- Receive and enter new and renewal insurance applications into company systems.
- Review applications for completeness and accuracy.
- Identify, investigate, and correct data discrepancies.
- Verify premium information.
- Proofread policy documents electronically using established quality control checklists.
- Reset and reissue policies according to department procedures.
- Process special certificates requiring unique handling.
- Respond to rush requests from designated department mailboxes in a timely manner.
Administrative & Customer Support Responsibilities
- Provide receptionist and general office support as needed.
- Process incoming and outgoing mail.
- Assist internal and external customers by answering questions and directing inquiries.
- Maintain and order department supplies.
- Support additional clerical and administrative functions as assigned.
What We're Looking For
Required Skills & Qualifications
- Strong attention to detail and commitment to accuracy.
- Ability to research, investigate, and locate pertinent information.
- Excellent organizational skills with the ability to manage multiple priorities and shifting workloads.
- Solid data entry and keyboarding skills.
- Strong interpersonal and communication skills, including a professional telephone manner.
- Ability to work effectively with a variety of individuals both inside and outside the organization.
- Proficiency with Microsoft Word, Excel, and other PC-based software applications.
- Ability to learn and utilize department-specific systems and technology.
- Flexible, adaptable, and capable of working independently while contributing as a team player.
Why Join Us?
- Excellent opportunity to gain experience in the insurance industry.
- Collaborative and supportive team environment.
- Variety in daily responsibilities.
- Opportunity to develop valuable administrative, customer service, and insurance operations skills.
- Career growth potential within the organization.
If you are highly organized, enjoy working with details, and are looking for an opportunity to build a rewarding career, we encourage you to apply today.
