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hcld.fa.em2.oraclecloud.com/CX

Asst. Manager, Employee Experience - USA.NY- TA&EE - Employee Experience.People & Intellectual Capital Group

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  • Ensure that on onboarding and offboarding are conduct in compliance with NY Labor laws and regulations.

  • Ensure onboarding and offboarding procedures are followed as per SOPs.

  • Welcome newly hired employees and execute the engagement plan throughout the onboarding journey.

  • Provide all the necessary information and support which the new joiner requires.

  • Support with the orientation of the new joiners.

  • Maintain and update database of organization structure and staff details, including staff files.

  • Arrange background checks and OFAC checks on new hires in compliance with Bank Secrecy Act and place documentary evidence in personal files.

  • Maintain training database and liaise with external agencies/ training centers for attendance of training courses / seminars for branch staff.

  • Ensure prompt resolution of HR related issues of branch, acting as liaison with staff on HR complaints and advising management on resolution.

  • Coordinate interviews with PICG(HR) and other Group/ Division at HO to meet all requirements arising from staffing needs/ issues of branch personnel.

  • Maintain training log.

  • Assist Manager, PICG on leave planning for all staff.

  • Disbursement of salaries and maintenance of all salary data.

  • Assist Manager, PICG with 401K Savings Plan administrative tasks and respond to staff inquires.

  • Assist with renewal of Medical/ Dental Insurance as well as Life Insurance policies.

  • Assist Manager, PICG with day -to -day operational activities and administrative tasks

  • Responsible for processing insurance enrollment / changes and terminations accurately

  • Responsible for processing insurance premium payments of medical/dental /vision/short-term and Long-term disability insurance.

  • Ensure that employees records ( hard/soft ) are maintained in compliance with NY Shield – Act Handling employees inquires and respond to them in timely manner.

  • Support in solving employee’s issues and provide them with guidance.

  • Work closely with other PICG unit to educate and provide guidance.

  • Provide support to Manager, PICG in handling day to day affairs.

  • Support Employee Engagement Champion in organizing and executing the EE plans and event

  • Participate in improvement initiatives within the PICG team.

  • Handling employees inquires and respond to them in timely manner

  • Support in solving employee’s issues and provide them with guidance.

Work closely with other PICG unit to educate and provide guidance

  • Knowledge of local Labor laws and regulations on employment matters

  • Strong communication and interpersonal skills - ability to interact and coordinate with staff across all levels.

  • ADP software for payroll

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